BE THE DIFFERENCE
At AIA we don’t simply believe in being ‘the best’. We believe in better – because there’s no limit to how far ‘better’ can take us. Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives. And every one of our people has an important role to play. If you want to make a difference by helping shape a healthier, better-protected Australia, read on.
The Opportunity
Join AIA Australia as a Test Manager within the Technology team, where you will lead and govern testing services across a portfolio of strategic technology initiatives. You will play a key role in ensuring the delivery of high-quality technology solutions through effective testing leadership, quality engineering, automation, and AI-enabled testing practices.
Reporting to the Practice Lead - Testing, you will be responsible for managing testing demand, resource capacity, vendor and offshore delivery teams, testing governance, and quality outcomes across multiple projects. You will also contribute to the ongoing evolution of AIA's testing capability by driving automation, continuous improvement, Generative AI adoption, and the transition towards an AI-enabled, agentic-first software delivery model.
This is an exciting opportunity for a testing leader who is passionate about quality engineering, innovation, stakeholder engagement, and building high-performing teams while influencing quality outcomes across both Technology and Business functions.
To Do This Successfully you will
Lead end-to-end testing delivery across multiple projects and programs within a complex enterprise environment.
Define and implement testing strategies, governance frameworks, and quality assurance practices aligned to business objectives and risk profiles.
Manage testing demand, resource planning, workforce capacity, and utilisation across a portfolio of initiatives.
Lead and coordinate predominantly offshore and vendor-based testing teams, establishing strong governance and accountability frameworks.
Drive the adoption of quality engineering practices, shift-left testing, and modern automation frameworks to improve delivery speed and quality.
Champion the use of Generative AI and agentic testing capabilities including test case generation, test data preparation, defect analysis, test automation, and risk-based testing.
Establish meaningful quality metrics, reporting dashboards, and performance measures to support data-driven decision making.
Build strong relationships with project teams, technology leaders, architects, delivery managers, vendors, and business stakeholders.
Proactively identify and manage testing risks, dependencies, issues, and remediation plans.
Contribute to the continuous improvement of testing practices, tools, processes, and capability development across the organisation.
Ensure compliance with organisational standards, governance frameworks, and regulatory requirements.
Mentor, coach, and influence testing professionals while fostering a culture of collaboration, accountability, and continuous improvement.
Successful Applicants will demonstrate
Previous experience in software testing, including as a Test Manager or senior testing leadership role.
Proven experience leading large-scale testing functions across complex technology delivery environments.
Strong experience managing offshore and vendor-based testing teams and delivering successful outcomes through matrix leadership models.
Demonstrated expertise in testing governance, test planning, estimation, execution management, and stakeholder reporting.
A deep understanding of quality engineering principles, test automation, and modern software delivery methodologies.
Experience with automation tools and frameworks such as Playwright, Selenium, and other enterprise testing solutions.
Practical experience implementing or leveraging Generative AI capabilities within the software testing lifecycle.
Strong financial, resource, and capacity…