General Manager Austria and Switzerland
Location: Zurich/Switzerland
At AIG, we are reimagining how we help customers manage risk. Join us as General Manager ACH (Austria and Switzerland) and play a key role in that transformation. This is an opportunity to grow your leadership impact as a valued member of the team.
Who we are:
American International Group, Inc. (AIG) is a leading global insurance organization. Building on more than 100 years of experience, AIG member companies provide a wide range of property-casualty insurance, life insurance, retirement solutions, and other financial services to customers in over 80 countries and jurisdictions. These offerings help businesses and individuals protect their assets, manage risk, and plan for retirement security.
Get to know the business:
General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most extensive property-casualty networks and delivers a broad product portfolio through a diversified, multi-channel distribution model.
About the role
The General Manager Austria and Switzerland (ACH) is responsible for leading operations in Switzerland and Austria. The role is part of the DACH (Germany, Austria, and Switzerland) Senior Leadership Team and reports to the General Manager DACH.
As AIG’s General Manager, , ACH you will drive strategic initiatives, oversee operations, and hold full P&L responsibility, supporting business performance across both countries through your leadership team.
Business Management
Lead the Austrian and Swiss branches with full accountability for underwriting discipline, portfolio quality, and sustainable growth.
Own the Austrian and Swiss P&L, including delivery against profitability and growth targets.
Develop and execute country business strategies (within AIG GI International parameters) and annual financial plans for both markets.
Steer distribution performance across channels, with particular focus on strategic broker partnerships, retention, and new production.
Ensure high-performing operations across Underwriting, Claims, Distribution, and all support functions.
Monitor, report, and proactively address operational risks, opportunities, and development plans against agreed company objectives.
Drive continuous operational improvement initiatives with clear impact on service quality, efficiency, and cost discipline.
Ensure robust governance, systems, controls, and full regulatory compliance across both country organizations, including effective local regulatory engagement.
External Relationship Management
Represent AIG with major clients and broker partners to strengthen market position and accelerate profitable growth.
Expand and elevate the AIG (DACH) brand and external profile across both markets.
Build, manage, and sustain effective relationships with regulators and key external stakeholders, including escalation and issue-resolution leadership when required.
People Management
Lead hiring and resource allocation decisions in line with regional and global governance structures.
Build and sustain a diverse, inclusive, and high-performance culture across both countries.
Drive talent identification, succession planning, and leadership development to ensure a strong pipeline of future leaders.
Set clear performance expectations, coach leaders, and hold teams accountable for results and behaviors.
Communicate the AIG DACH vision, mission, and strategic direction of AIG GI International with clarity and consistency.
Serve as an active member of the DACH Senior Leadership Team.
What we’re looking for:
Leadership Skills:
Proven record of financial and operational success in general insurance, delivering profitable growth and leading effectively through change.
Strong executive client presence, with the ability to represent AIG credibly and build long-term strategic relationships in both markets.
Experienced people leader and organization builder with…