Summary:
The technical writer supports the end-users by analyzing information support requirements; writing and upgrading product documentation.
Salary Range: $75K - $100K (Overtime Eligible)
This is an onsite position that requires regular attendance at the Bothell office.
Duties and Responsibilities:
Understand documentation requirements by conferring with mechanical design engineers, software developers and electrical engineers; studying mechanical designs using 3D models and 2D drawings in either of the following software: CATIA V5, NX, Solidworks, Pro E, etc.
Able to understand complex concepts then document these at a level that would be easily understood by a semi-skilled user.
When writing operations manuals, use illustrations and text to the tell the “story” in a clear manner that is easily to follow, while remaining concise.
Maintenance manuals are to be written with a skilled person in mind.
Confirm documentation by observing product use and interviewing users.
Improve documentation by evaluating frequently asked questions, interviewing technical support specialists and users.
Update job knowledge by participating in educational workshops, reading professional publications, maintaining personal networks, participating in professional organizations.
Enhance organization reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments.
Maintain safe and healthy training environment by following organization standards and legal regulations.
Maintain quality service by establishing and enforcing organization standards.
Contribute to team effort by accomplishing related results as needed.
Perform other duties as assigned.
Education and Work Experience:
Bachelor’s degree in professional writing, technical writing, or in a technical field required.
Minimum of three years of technical writing or similar experience with focus on aerospace tooling design and automated equipment.
Experience with Adobe InDesign.
Working knowledge of Word and Excel.
Proficient in the use of Adobe Creative Cloud software to create illustrations from CAD models.
Work Authorization/Security Clearance Requirements:
This position may require a government security clearance.
Knowledge, Skills, and Abilities:
List of needed knowledge, skills, and abilities to successfully accomplish the duties and responsibilities of the job.
Able to read and understand engineering data using 3D models, 2D drawings, and schematics (i.e.: Electrical, Hydraulic, and Pneumatic)
Able to understand complex concepts then document these at a level that would be easily understood by a semi-skilled user.
Able to read design drawings for Bills of Material (BOMs).
Display a high level of initiative, effort, and commitment towards completing assignments in a timely manner.
Excellent time management skills and ability to plan and set priorities.
Take personal responsibility for the quality and timeliness of work and achieves results.
Clear and effective communication skills in both written and spoken forms.
Clearly articulates ideas, opinions, and information so others understand them.
Able to properly structure, organize, and grammatically correct reports and documents.
Knowledge of computer applications including email, databases, word-processing program, and spreadsheets (such as Microsoft Office).
Maintain confidentiality while processing and handling confidential information with discretion.
Open to different and new ways of doing things; willingness to modify one’s preferred methods.
Perform consistently under stressful conditions.
Knowledge of 3D CAD – experience with CATIA, NX, Solidworks, Pro E or other.
Knowledge of company safety policies and applicable Occupational Safety and Health Administration (OSHA) standards.
Knowledge of design techniques, tools, fixtures, and principals involved in production of precision technical plans, blueprints, drawings, and models.
Knowledge of machines and tools,…