Akido builds AI-powered doctors . Akido is the first AI-native care provider, combining cutting-edge technology with a nationwide medical network to address America’s physician shortage and make exceptional healthcare universal. Its AI empowers doctors to deliver faster, more accurate, and more compassionate care.
Serving 500K+ patients across California, Rhode Island, and New York, Akido offers primary and specialty care in 26 specialties—from serving unhoused communities in Los Angeles to ride-share drivers in New York.
Founded in 2015 (YC W15), Akido is expanding its risk-bearing care models and scaling ScopeAI, its breakthrough clinical AI platform. Read more about Akido’s $60M Series B . More info at Akidolabs.com .
The Opportunity
The Population Health Specialist supports Akido’s value-based care strategy by identifying, engaging, and coordinating care for patient populations requiring preventive services, chronic disease management, and care gap closure. This role collaborates with providers, clinic teams, health plans, and patients to improve quality outcomes, patient engagement, continuity of care, and access to services.
The Population Health Specialist utilizes population health tools, patient registries, quality reports, and outreach workflows to support HEDIS, STAR, risk adjustment, Annual Wellness Visits, and other quality initiatives while contributing to organizational performance and patient health outcomes.
What you'll do
Essential Functions:
Conduct patient outreach and engagement activities to close preventive and chronic care gaps.
Coordinate appointments, screenings, referrals, and follow-up services.
Support organizational quality improvement and value-based care initiatives.
Maintain accurate patient documentation and outreach records.
Collaborate with interdisciplinary teams to address barriers to care.
Monitor and track performance metrics related to population health outcomes.
Support patient retention, engagement, and continuity of care efforts.
Key Responsibilities:
Population Health & Care Gap Management
Identify patients with open quality, preventive, and chronic care gaps through approved reports, registries, and work queues.
Conduct outreach through phone calls, text messaging, patient portals, and other approved communication channels.
Coordinate Annual Wellness Visits, preventive screenings, immunizations, specialty referrals, chronic disease follow-up, and diagnostic testing.
Document outreach efforts, patient responses, barriers, and intervention outcomes accurately and timely.
Prioritize patient outreach based on clinical risk, health plan requirements, and organizational goals.
Patient Engagement & Care Coordination
Serve as a primary point of contact for assigned patient populations.
Educate patients on preventive care recommendations and available healthcare resources within scope of practice.
Collaborate with clinical and operational teams to address barriers impacting care completion.
Escalate clinical concerns and complex patient needs to the appropriate licensed team members.
Quality & Value-Based Care Support
Support HEDIS, STAR, risk adjustment, Medicare Advantage, Medi-Cal, and other value-based care initiatives.
Review quality reports and assigned patient lists to identify intervention opportunities.
Assist with chart review, data validation, documentation improvement, and quality audits.
Monitor progress toward care gap closure and quality performance goals.
Follow standardized workflows to ensure accurate quality reporting and compliance.
Attend IPA and health plan meetings where our performance is reviewed, and own follow-up on every commitment made.
Data Management & Reporting
Maintain accurate records within the electronic health record (EHR) and population health platforms.
Track outreach volume, completion rates, and unresolved patient barriers.
Prepare routine reports and communicate trends, risks, and workflow issues to leadership.
Produce clinician-level performance…