Location: Cleveland, OH
Cleveland-Cliffs is searching for a Lead IT Applications Engineer who will be a key technical resource supporting a portfolio of business-critical HR, Payroll, Time & Attendance, Badging/Access Control, and Safety applications. The portfolio spans modern vendor platforms and long-running custom systems built on Oracle, Java EE, Visual Basic, .NET, and Linux. The role combines hands-on development and production support with close collaboration with business users and software vendors.
Summary of Responsibilities
Develop, enhance, and support HR, Payroll, Time & Attendance, and Safety & Security applications, including custom Java/Java EE, Visual Basic/VB.NET, and .NET applications, batch programs, interfaces, and reports
Write, tune, and troubleshoot complex SQL and database code, including Oracle PL/SQL and Microsoft SQL Server stored procedures, functions, views, and data-load processes
Support scheduled batch and data-pipeline processes, including Korn shell scripts, Cron jobs, Java batch programs, ensuring timely and accurate data movement between systems
Provide production support, with priority attention to high-criticality systems such as gross pay, workforce management, timekeeping, and access control: investigate incidents, perform root cause analysis, and implement permanent fixes within agreed service levels
Support application servers and Linux-based environments (such as Tomcat and WebLogic) in coordination with infrastructure teams
Partner with business stakeholders (HR, Payroll, Safety, Security, and others) to gather requirements, evaluate initiatives, and deliver solutions on time
Coordinate with software vendors on support tickets, patches, upgrades, enhancements, and escalations, and track issues through resolution
Plan and support application upgrades, releases, and testing cycles, including regression and user acceptance testing
Support payroll processing cycles, including month-end, year-end, and regulatory or tax-driven changes, with a strong focus on accuracy and timeliness
Create and maintain technical documentation, including functional specifications, runbooks, support procedures, and system and data flow documentation
Crosstrain teammates and document specialized or legacy applications so that critical systems have dependable primary and backup coverage
Lead the team when required: act as technical lead or delegate for the manager, prioritize and assign work, coordinate incident response and payroll-cycle support, and represent the team in cross-functional meetings
Identify opportunities for process improvement, automation, and modernization of legacy applications, and contribute to cross-functional projects
Follow change management, security, and audit/compliance practices, and help ensure data integrity and appropriate access controls
Mentor junior team members and share knowledge across the team
All other duties as assigned
Minimum Qualifications
Bachelor’s degree in computer science, Information Systems, or a related field, or equivalent practical experience
8–10 years of experience developing and supporting business applications on platforms such as .NET and/or Java/Java EE, including Visual Basic applications
Strong Oracle and Microsoft SQL Server skills, including writing complex queries, PL/SQL and T-SQL stored procedures, and common database skills such as indexing, performance tuning, query optimization, and basic data modeling
Working knowledge of Linux/Unix environments, including shell scripting, Cron scheduling, and log analysis, and of Java application servers such as Tomcat or WebLogic
Demonstrated ability to work directly with business users to understand needs, resolve support issues, and communicate technical topics to non-technical audiences
Experience coordinating with third-party vendors on application support, issue escalation, and enhancements
Demonstrated ability to lead others when required, such as serving as technical lead, guiding peers,…