Department/Unit:
Phlebotomy Service
Work Shift:
Day (United States of America)
Salary Range:
$43,599.00 - $56,679.00
The Phlebotomist collects specimens that will aid in the detection and diagnosis of disease and/or to monitor the progress of defined illnesses or treatments initiated by a physician. The Phlebotomist performs specimen collection procedures and provides phlebotomy support within the hospital. This position requires the individual to provide excellent customer service, exercising sound judgement and demonstrating responsibility and proficiency in those areas in which the individual is qualified by education, training and experience.
Essential Duties and Responsibilities Collect specimens for clinical laboratory analysis in a safe and effective manner that meets patient care needs
Effectively read and interpret documents such as prescriptions for blood work, requisitions, safety rules, and procedure manuals.
Successfully complete all the technical and clinical procedures for which the phlebotomist has been trained
Provide care and services appropriate to the age and special characteristics of the patients served
Meet the patient/family needs related to major fears and stressors when providing direct delivery of care or services
Provide age-specific information about pain relief to patients, family and/or significant others
Communicate effectively with nursing staff, physicians and other hospital departments
Assists with the delivery of specimens to the clinical laboratories in a safe and timely manner
Conduct telephone and personal inquiries to any of the laboratory's customers with courtesy, respect and confidentiality
Effectively assess and communicate patients' pain management needs to the interdisciplinary team involved in the patient's care
Demonstrate cooperation and flexibility in continually meeting patient care needs, incorporating aspects of the change process into the professional role
Maintain competency and assume responsibility for continuing education relevant to responsibilities
Improve job performance through continuing education and productive feedback
Utilize computer systems to enter collection times, codes and comments assigned according to standard laboratory practices
Perform job duties in an honest, punctual and ethical manner
Respond positively to changes in scheduling in conjunction with departmental needs
Adapt to new standards and policies
Follow accepted departmental guidelines such as wearing appropriate attire and maintaining personal hygiene, limiting personal phone calls, attending departmental in-services, completing specific mandatory in-services, and following break and mealtime limits
Exercise good judgment by making appropriate decisions
Accept constructive criticism in a professional manner and carry out directives to completion
Contributes to teamwork and the completion of the overall workload of the department
Maintains quality of performance during sample collection adhering to standards of practice
Seek guidance in areas of question
Maintain an environment conducive to meeting safety needs
Qualifications High School Diploma/G.E.D. - required
Formal Phlebotomy training or equivalent direct patient care training - preferred
Some phlebotomy experience - required
Minimum six months of direct patient care experience or successfully completed practical nurse program or enrolled in a healthcare program - preferred
For outpatient services, pediatric experience, the ability to transcribe orders, and experience in the processing for transport of specimens to the laboratory - preferred
Use effective written and verbal communication skills to cooperatively work with customers and employees
Listen well, take directions and engage in interactive dialogue with others
Comprehend, remember and carry out instructions. The individual communicates any questions to a preceptor or Supervisor as the need arises
Seek the input of others to achieve consensus
Add, subtract, multiply and divide…