The HR Operations Coordinator provides administrative and operational support to Alfred University's Office of Human Resources, ensuring a welcoming, organized, responsive, and confidential environment for faculty, staff, students, applicants, and visitors.
Reporting to the Manager of HR Operations & Employee Experience, this position coordinates daily front desk operations, supports HR administrative processes, and provides dedicated administrative assistance to the Chief Human Resources Officer (CHRO) and Associate Director of Human Resources. The role supports employee onboarding, employment verification, recruitment, and personnel action workflows while promoting efficient operations and a positive employee experience.
Rate: $18.39-$19.45, 35 hours/week
Work Authorization Requirements: Applicants must be legally authorized to work in the United States at the time of employment. Alfred University is unable to provide employment-based immigration sponsorship for this position, either now or in the future.
Key Responsibilities
HR Office Operations and Employee Services
Coordinate daily front desk operations, including visitor assistance, telephone inquiries, general HR email correspondence, and office coverage.
Serve as an initial point of contact for HR and payroll inquiries, providing general procedural guidance and directing sensitive or specialized matters to the appropriate team members.
Track administrative requests, coordinate follow-up, and maintain accurate records to support timely service.
Maintain a welcoming, professional, and confidential office environment, responding to employee concerns with empathy, discretion, and sound judgment.
Executive and Departmental Administrative Support Provide administrative assistance to the CHRO and Associate Director of HR, including calendar management, meeting coordination, correspondence, reports, presentations, and special projects.
Coordinate interview schedules, committee meetings, departmental events, and employee orientation activities.
Assist with tracking departmental projects, administrative deadlines, assignments, and follow-up activities.
Support preparation of TROIKA meeting materials, including organizing pending requests, preparing agendas, documenting administrative action items, and tracking decisions.
Coordinate departmental purchasing, invoice processing, monthly credit card reconciliations, office supplies, and related administrative activities.
HR Administration and Compliance Support Complete Form I-9 employment eligibility verification and E-Verify processing in accordance with applicable requirements and University procedures.
Coordinate new hire paperwork, onboarding documentation, and administrative follow-up to support timely processing.
Maintain accurate and confidential personnel records and process routine employment verification requests.
Provide administrative support for Personnel Action Form (PAF) and Recruitment Request (RR) workflows, including monitoring submissions, tracking required documentation, coordinating follow-up, and assisting with routing requests through established approval processes.
Assist departments and employees with general PAF and RR submission questions, referring processing, compensation, and approval matters to the appropriate HR team member.
Serve as a trained backup for student and graduate Electronic Personnel Action Form (EPAF) processing during employee absences, peak processing periods, or as assigned.
Operational Coordination and Process Improvement Collaborate with the HR Lifecycle Specialist, Benefits, Payroll, and other campus departments to support timely and accurate administrative processes.
Assist with maintaining departmental procedures, administrative checklists, electronic records, and workflow tracking systems.
Identify opportunities to improve office efficiency, communication, and employee service delivery.
Perform other related duties as assigned.
Qualifications High School Diploma or GED…