At AlixPartners, we solve the most complex and critical challenges by moving quickly from analysis to action when it really matters; creating value that has a lasting impact on companies, their people, and the communities they serve. By understanding, respecting, and honoring the needs of our employees, clients, and communities, AlixPartners actively promotes an inclusive environment. We strongly believe in the value that diversity brings to our experiences and are committed to the perpetual enhancements of initiatives, policies, and practices. We hold ourselves accountable by providing the space for authenticity, growth, and equity for everyone.
Location: on-site New York, NY (TEMP)
What you’ll do
Are you a customer service minded individual who feels a sense of accomplishment and reward when your to-do lists are checked off and complete at end of the day? The ideal candidate will be a reliable professional who is comfortable communicating and interacting with both internal and external clients and who is able to manage a variety of office support tasks and work diligently in an organized and efficient manner. Support includes screening and directing calls, answering questions about the organization, greeting guests, announcing visitors to appropriate personnel, and providing administrative support to staff members.
The Office Services Professional role reports to the Office Services Manager and is part of the New York office administrative support team. Working hours are 8:30 AM – 5:30 PM, Monday through Friday, with occasional overtime. Paid relocation and benefits are not available for this temporary position. Position may be considered for temp-to-hire.
Answer main phone line; determine purpose of calls and forward calls to appropriate personnel or department; answer questions about the firm and provide callers with address, directions, and other information.
Serve as “concierge” for the office: Greet guests, determine nature of business, review health & safety protocols and announce guests to appropriate personnel.
Authorize guests’ access to the office and issue office access cards when required.
Accept deliveries and notify appropriate staff in a timely manner.
Assist in the coordination of catering services, including ordering, delivery management, and setup for internal meetings and external guest engagements.
Assist staff at various levels with administrative duties as requested.
Assist other office services team members in down time.
Schedule meetings and book conference rooms/offices.
Create and edit correspondence, files, and indexes.
Provide data input support.
Update/maintain office phone list.
Maintain clean reception area.
Balance multiple priorities by considering risk, importance, urgency, political impacts, and other linkage.
Additional responsibilities as identified; This description is not designed to encompass a comprehensive listing of required activities, duties, or responsibilities.
What you’ll need
High School Diploma or equivalent required; college degree is a plus
Minimum one (1) year receptionist experience; professional services firm preferred
Minimum one (1) year administrative experience preferred
Exceptional customer service and interpersonal skills required with the ability to interact and communicate effectively and professionally with internal and external customers at all levels
Proficiency in Microsoft Word, Excel, and PowerPoint
Must be flexible and adaptable when procedures change, or urgent situations arise
Resourceful with common sense and proven problem-solving skills
Ability to be discreet and handle confidential, sensitive information
Ability to work independently to deliver accurate, timely work with professionalism, accountability, and high attention to detail.
Demonstrated organizational skills in managing individual priorities and adapting to changing needs with minimum guidance
Comfortable leveraging firm-approved AI tools and technology to support day-to-day work…