- Where
- Walpole, MA · Foxborough, MA
- Level
- Mid
Job Responsibilities for Body Shop Foreman:
Provide service to customers by overseeing the technicians accurately repairing light, medium, and heavy-duty trucks, and equipment using special tools and equipment according to Technical Manual procedures
Communicate clearly with customers, providing updates as needed.
Work with Insurance adjusters and/or customers to obtain approvals for repairs
Provide timely and accurate technical support/information to service office & customers
Follow all safety rules and regulations in performing work duties
Communicate problems and resolutions to supervisor and customers, if requested
Oversee tagging of warranty parts and write warranty stories
Test drive repaired vehicles
Assist technicians with troubleshooting, malfunctions on equipment, and repairs
Distribute repair orders fairly and evenly, matching skillset of technicians
Manage shop workflow
Review and adjust repair estimates
Assist with other projects as needed
Required Skills for Body Shop Foreman:
State Appraisers License
3+ years of experience in a Collision shop
3+ years in a leadership role or service writer role
Customer service and leadership qualities
Driver’s License required, CDL a plus
Proficient in the use of a personal computer and basic applications#ATTECHR2