The Lease and Rental Coordinator is a customer-facing position that handles the rental inbound and outbound aspects of the rental business as well as handles inbound and outbound service related calls for Lease and Rental customers.
Key Responsibilities
Daily rental yard inventory and rental truck security for assigned rental yards
Daily reconciliation of inventory yard checks with business system inventories
Answer inbound and make outbound rental and service, related phone calls and emails
Assist setting up new customers. Collect and review account applications
Take reservations for rental trucks and balance inventory to make reservations
Check in and check out rental trucks and perform inbound and outbound rental damage inspections
Verify rental trucks have current inspections, licensing and permitting documents
Oversee collection, verification and filing of Certificates of Insurance for rentals
Assist to dispatch delivery drivers to move rental trucks and lease trucks
Assist customers and service department by coordinating vendor service E.g., tows and road service
Assist with A/R collections
What skills you’ll need to make an impact in this role:
Maintain a professional environment to assure cleanliness, safety and customer focus.
Communicate and cooperate with all department managers and personnel.
Complete assigned tasks within allotted time frame.
Display an aptitude to learn and advance.
Display honesty in all company-related dealings
Education and Experience:
High School Diploma preferred
3+ years’ experience in administrative support role
High level of customer service disposition
Detail orientation
Ability to manage multiple priorities in fast paced environment