Job Summary:
Performs a critical role in support of new ATG service center in the San Diego, CA, market. The Service Center Supervisor is responsible for scheduling sampling events, receiving samples, and arranging courier service to the Greenville lab for analysis. The role may include sample collection and performance of field analyses, including pH, Temperature, Total Residual Chlorine, Flow, and Composite setup and breakdown. This role also includes serving as a point-of-contact for San Diego area clients and working closely with the project management group to ensure timely response and client satisfaction.
Essential Functions
Generate labels and COCs for laboratory work in preparation for field
Track sample shipments with laboratories to ensure appropriate
Log in samples to LIMS based on the submitted chains of custody with proposed scope
Prepare bottle kits for client projects
Perform other job-related duties and projects as assigned
Take phone calls and assist with client requests and scheduling
Complete and process basic forms, logs, and databases related to field activities
Supervisor Responsibilities
Supervisor responsibilities include oversight of the service center, including scheduling and coordination with the courier service and the stack office on premises.
Required Qualifications
Bachelor’s degree or 4 years administrative experience
Minimum 1 year of experience in managing laboratory
Basic knowledge of environmental sampling techniques and safety practices
Positive attitude and willingness to engage with clients to ensure client satisfaction
Valid driver's license and ability to safely operate a motor vehicle
Pay Rate
$22-$32/hour DOE
Knowledge, Skills & Abilities
Intermediate skill level in Microsoft Office programs, including Work, Excel, and Outlook
Excellent written and verbal communication skills, both with internal customers and external vendors
Professional behavior and
Ability to be organized and pay attention to detail
Ability to prioritize and multi-task, follow up on pending issues, meet deadlines, and work independently
Work Environment
While performing the duties of this job, the employee regularly works in an office setting as well as in the field.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regular use of the telephone and e-mail for communication is essential. Sitting for extended periods and the use of hands to finger is common. Hearing and vision within normal ranges is helpful for normal conversations, to receive ordinary information and to prepare or inspect documents. While performing the duties of this job, good manual dexterity for the use of common office equipment such as computer terminals, calculator, and copiers is needed. In the field environment, employee may frequently be required to lift, carry, push, or pull. Exertion of up to 30 pounds of force may be occasionally required. The employee is frequently required to stand and walk.
Travel
Local, in the San Diego, CA, area. Occasional travel to Tustin, CA to deliver samples.
Other Duties
Please note this job description is intended to describe the general nature and level of work performed by employees assigned to this position. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications. Additional job-related duties may be assigned. Alliance reserves the right to amend and change responsibilities to meet business and organizational needs as necessary with or without notice.
Key Benefits Include:
Medical, Dental, and Vision Insurance
Flexible Spending Accounts
401(K) Plan with Competitive Match
Continuing Education and Tuition Assistance
Employer-Sponsored Disability Benefits
Life Insurance
Employee Assistance Program (EAP)
Paid Time Off (PTO), Paid Holidays, & Bonus Floating Holiday (if hired before July 1st)
Profit Sharing or Individual…