National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.
Job Description
As a Field Property Claims Adjuster with National General, you’ll play an important role in helping customers navigate the claims process following a loss. You’ll manage claims from initial investigation through resolution, conducting field inspections, evaluating damages, reviewing applicable coverage, developing repair estimates, and working with customers and other involved parties to reach timely and accurate claim outcomes. This role combines independent field work, critical thinking, technical expertise, and strong customer service. You’ll manage an assigned territory and workload while documenting claim activity, communicating throughout the claims process, and making sound decisions in accordance with applicable policies, procedures, and regulatory requirements.
We're hiring a Field Property Adjuster based within 20 miles of Phoenix or Tucson, AZ. You'll manage property claims from inspection through resolution, including estimating damage, reviewing supplements, handling contents losses, and supporting customers throughout the claims process.
The ideal candidate has property claims experience, strong customer service and organizational skills, proficiency in Xactimate, and an active adjuster license (or the ability to obtain one). Experience handling claims both in the field and virtually is preferred.
Key Responsibilities
Possesses a deep understanding of the content of all policy types written by the company
Possesses strong estimating fundamentals in order to create or audit estimates of damages on first party homeowner losses with complexity
Builds mastered relationships with both internal and external customers across multiple lines
Evaluates settlement alternatives by reviewing regulatory compliance and fair claims practices and makes decisions on best option
Negotiates settlements, makes settlement payments and documents all activities in the most complex of files across multiple lines
Supervisory Responsibilities
This job does not have supervisory duties.
Sign On Bonus:
You may be eligible for a $1,000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role. This could include Home Resident Property & Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License.
*Current employees or candidates who have previously worked for Allstate, including its family of companies, are not eligible for this sign-on bonus.
As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment. Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team. By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply.
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Skills
Critical Thinking, Customer Satisfaction, Negotiation, Organizing, Property Claims, Xactimate
Compensation
Base compensation offered for this role is:
Field Property Adjuster Cons I: $56,500.00 - 82,500.00/salary
Field Property Adjuster Cons II: $60,000.00 - 87,400.00/salary
Compensation is based on experience and qualifications. Total compensation for this role may include additional components, such as incentive pay (for example, commission or bonus), if applicable.
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo.…