ABOUT US:
As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning “The Other House” in Latin) is proud to be home to 90% of the top 30 asset managers in the private markets, and more than 6,000 professionals across 24 jurisdictions.
With a deep understanding of what it takes to succeed in alternatives, we believe in being different in what we do, how we work, and most importantly in how we enable and develop our people. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take.
Find out more about life at Alter Domus at careers.alterdomus.com
JOB DESCRIPTION:
We are looking for a driven and detail-oriented Sales Operations Senior Officer to join our growing Sales Operations team in Chicago. In this pivotal role, you will act as a key enabler of commercial success — bridging strategy and execution by supporting our global Sales and Relationship Management teams with high-impact materials, data-driven insights, and operational excellence.
What You'll Do
RFP & Proposal Management
Lead the end-to-end project management of RFPs, proposals, and tailored pitch materials in close collaboration with the global Sales & Relationship Management team
Continuously create, refine, and maintain a best-in-class RFP content library to ensure responses are compelling, accurate, and aligned with Alter Domus' value proposition
Manage competing deadlines and multiple workstreams simultaneously, ensuring timely and high-quality delivery of all pitch materials
Commercial Insights, Reporting & Analytics
Analyze complex data sets — including pipeline performance, win/loss trends, and market activity — to identify lead generation opportunities and potential client prospects, delivering actionable insights to the Commercial team
Build, maintain, and continuously improve sales performance dashboards and reports that track key KPIs such as pipeline conversion rates, lead-to-close ratios, and commercial team activity metrics
Conduct regular and ad-hoc analyses to support commercial decision-making, including competitive landscape assessments, market sizing, and client segmentation
Centralize and curate industry, regulatory, macroeconomic, and FinTech research and surveys to enrich and strengthen sales narratives and strategic positioning
Translate data-driven findings into clear, compelling reports and presentations for senior leadership and the wider Commercial team, enabling proactive and evidence-based strategy
Support sales forecasting processes by analyzing historical trends, pipeline health, and external market signals to inform commercial planning
Commercial Technology Enablement
Serve as a subject matter expert and go-to resource for the Commercial Tech stack, including Salesforce CRM, providing onboarding, training, and ongoing support to team members globally
Champion CRM data integrity and hygiene, ensuring accuracy and consistency of commercial data across all platforms to support reliable reporting and forecasting
Identify opportunities to streamline and automate workflows within the tech stack, reducing administrative burden on the Sales & RM teams and improving overall efficiency
Collaborate with relevant internal stakeholders to evaluate, implement, and optimize sales tools and integrations that enhance the productivity of the Commercial team
What You'll Bring
Education & Experience
Bachelor’s degree in business administration, Finance, Accounting, Economics, or a related field
Solid knowledge and experience within the alternative investment industry, including an understanding of fund structures, global service delivery models, and the evolving needs of alternative vehicle participants
Skills & Competencies
Strong commercial acumen with a results-driven, sales-oriented mindset
Exceptional written and verbal communication…