Year Round
COLLABORATION | AUTHENTICITY | PURPOSE | EMPOWERMENT
Alterra Mountain Company is a family of iconic year-round mountain destinations, the world’s largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.
WHAT WE OFFER
Free Ikon Pass for all eligible employees + additional free skiing/riding privileges across the family of Alterra Mountain Company resorts for eligible employees and their dependents
Discounted skiing/riding for friends and family of eligible employees across the family of Alterra Mountain Company resorts
Flexible Time Off (FTO) and Paid Time Off (PTO) policies for eligible employees to relax and recharge
Generous discounts on outdoor gear, apparel, rental cars, etc.
Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more
401(k) plan with generous company match
Paid parental leave of up to 6 weeks for eligible employees
Commuter benefits (Denver employees only)
Hybrid workplace policy encouraging regular in-person collaboration in our dog-friendly company headquarters office located in Denver’s RiNo Art District neighborhood (for eligible employees).
For information on Alterra Mountain Company’s Social Responsibility work, please see our webpage at https://www.alterramtn.co/impact . Among other resources, Alterra has a slate of Employee Resource Groups to support our workforce.
POSITION SUMMARY
The HR Coordinator is responsible for the administration of critical HR processes to support the employee lifecycle at the Alterra headquarters in Denver, CO and Ski Butlers. The successful incumbent will perform administrative duties including facilitating employee onboarding, responding to unemployment claims, performing employment verifications, assisting with payroll questions, partner with the recruiting team, and accurately maintaining employee records in the HRIS system. The position requires a proactive, self-starter with the ability to accurately and confidentially handle sensitive information who can thrive in a fast-paced environment. Strong communication and organizational skills are a must.
This position is expected to work in-office 3-4 days per week and must be present on New Hire Orientation days (most Mondays).
ESSENTIAL DUTIES
General Responsibilities
Process all new hire onboarding tasks and paperwork including background checks, I-9 verification, scheduling and facilitating new hire orientation sessions, preparing new hire welcome packets, and assisting with workstation set up.
Work collaboratively with local IT Support Team and Office Services Team to ensure employees have all necessary equipment and supplies to perform their jobs.
Facilitate orientation scheduling and new hire communications.
Support Ski Butlers seasonal onboarding and offboarding activities.
Respond to all employment verification requests in a timely manner.
Prioritize and follow up on multiple incoming issues and concerns via ticketing system and/or email, including those of a sensitive and/or confidential nature; determine appropriate course of action, and/or response.
Provide project support for HR projects by ensuring adherence to timelines and tracking of project deliverables. Maintain communication with HR Leadership on project updates and due dates.
Process employee transactions including hires, transfers, promotions, data changes, terminations, and more.
Assist with employee promotions, separations and status changes in the HRIS system as needed; validate all information and approvals to maintain accurate and compliant personnel files.
Assist employees with general HR questions.
Escalate complex employee relations, compliance, or policy matters to HR leadership as appropriate.
Maintain…