Year Round Who We Are: At 67 miles away, Winter Park is the closest ski resort to Denver. With easy access to 765,000 acres of public land, Winter Park is home to endless adventures. Whether you are looking to have your first taste of a winter season or to build a long-term career, we have something for everyone.
Perks & Benefits:
Free season pass to Winter Park and all Alterra Resorts
Discounted friends & family tickets
Medical, dental, vision, life, paid parental leave and more for eligible employees
401(k) plan with 100% company match - up to 4%
Mental health resources for all employees
Food & beverage and retail discounts
Onsite employee childcare based on availability
Discounted equipment rentals, pro-deals, and more
ATTN: To be considered, resume and cover letter are required.
POSITION SUMMARY:
The IT Systems Administrator (ITSA) is a senior technical contributor responsible for the design, implementation, maintenance, troubleshooting, and support of Winter Park Resort’s IT infrastructure, including servers, cloud services, identity systems, point-of-sale platforms, mobile devices, telecommunications, storage, and related technologies.
Working under the direction of the Sr. Infrastructure Manager and in partnership with the IT Operations Manager, the ITSA provides advanced operational support, serves as an escalation resource for complex technical issues, and participates in local and Enterprise-level projects and initiatives. The role requires strong technical expertise, independent judgment, excellent customer service, and the ability to balance day-to-day operations with strategic technology initiatives.
The ITSA follows all Winter Park Resort, Alterra, and applicable regulatory policies and procedures.
WAGE:
The base salary pay range below represents the low and high end of Winter Park Resorts' salary pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Winter Park Resorts' total compensation package for employees. Other rewards may include many region-specific benefits.
Salary pay range : $82,000 - $86,000
ESSENTIAL DUTIES:
Infrastructure Administration & Support
Administer, maintain, monitor, and support assigned technology platforms, including servers, networking, wireless, storage, backup, telecommunications, cloud, and SaaS/IaaS solutions.
Serve as a subject matter expert for designated infrastructure systems and manage their lifecycle.
Provide advanced troubleshooting and resolution of incidents and service requests.
Participate in on-call rotations and support a 24/7 resort operation.
Maintain compliance with ITIL-based service management processes and ticketing standards.
Automation & Technical Development
Develop, maintain, review, and troubleshoot PowerShell scripts and automation solutions.
Participate in proof-of-concept testing, system evaluations, and technology recommendations.
Support implementation of new technologies, upgrades, and infrastructure improvements.
Collaboration & Documentation
Work closely with IT leadership, resort departments, Enterprise IT teams, and vendors.
Maintain thorough system documentation, inventory records, operational procedures, and technical standards.
Participate in Enterprise working groups and project teams supporting resort and corporate initiatives.
Communicate effectively with technical and non-technical stakeholders.
Operational Expectations
Work a standard schedule while maintaining flexibility for evenings, weekends, holidays, maintenance windows, and emergency support.
Follow all company policies, standards, security requirements, and operational procedures.
Perform additional duties as assigned.
EDUCATION & EXPERIENCE:
Education
High School Diploma or equivalent required.
Degree in…