Seasonal Steamboat- Ski Town, U.S.A. ® is known as the friendliest mountain destination on the planet, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment, and our communities.
BESIDES WORKING SOMEWHERE AWESOME, WHAT’S IN IT FOR YOU?
Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees*
Discounted skiing and riding for friends and family of eligible employees*
Vacation and Sick Time policies for eligible employees* to rest, relax and recharge
Generous discounts on outdoor gear, apparel, rental cars, etc.
Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more for Year Round, Flex Year Round, & Season-to-Season Employees.
Apex-MEC (minimum essential coverage) plan available to all seasonal employees without an offer of major medical coverage. This plan helps cover preventive visits, urgent care visits, Free Telehealth, Limited Hospitalization, Prescription Drug Benefits and Free Multilingual Behavioral Health.
401(k) plan with generous company match
Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education
Paid parental leave of up to 6 weeks for eligible employees*
Free regional bus pass
*Click HERE for more information on our employee benefits!
For information on Steamboat Ski & Resort Corporation’s Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at https://www.steamboat.com/doinggood .
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.
POSITION SUMMARY
The Lead Lift Operator provides leadership and instruction so others on the crew can complete tasks quickly and effectively. They serve as guides to answer questions, offer insight, and organize responsibilities. They set a positive example for those working with them through exceptional work performance.
ESSENTIAL DUTIES
Responsible for the daily guidance of assigned crew members which includes but is not limited to: Training, coaching, daily operation of the lift, and reporting issues to supervisor.
Daily pre-operational inspections and safe and proper operation of the lift(s)
Awareness and promotion of personal, employee, and guest safety
Coach crew to provide superior guest service
Maintaining ticket security and mitigating ticketing problems
Completing paperwork including logsheets and incident reports
Developing strong working relationships with other departments and crew members
Ensure understanding and compliance with all company policies and procedures as well as any regulatory requirements
Help to maintain consistency within the department and company
Other duties as assigned
REQUIRED QUALIFICATIONS
2 years of previous work history/education required
Minimum of one season Steamboat Lift Operations experience required
Must maintain a professional well-groomed appearance
Communications skills and the ability to train, coach, and praise co-workers
Work independently under minimal supervision with the ability to think quickly and make decisions with good judgment
Deal with conflict and difficult situations in a busy environment
Operate various hand tools, snowblowers, etc.
Maintain positive relationships with guests and staff including management and co-workers
Be a consistent role model for company’s Service Excellence standards
EDUCATION REQUIREMENTS
GED or High School Diploma required
The base hourly pay range below represents the low and high end of the Steamboat Ski & Resort…