Seasonal
Palisades Tahoe
We share the spirit of these legendary mountains with the world.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Job Summary: The Level 1 Dispatcher is an entry-level position responsible for ensuring the seamless and safe coordination of on- and off-mountain activities by serving as the central communication hub for all mountain operations departments, emergency response teams, and guests. This role demands exceptional verbal and written communication skills, meticulous attention to detail, and the ability to remain calm and professional under pressure while handling sensitive and sometimes confidential information in a fast-paced environment.
Applicants must be 18 years of age.
Hourly:
The base hourly pay range below represents the low and high end of the Palisades Tahoe Resort, LLC’s hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Palisades Tahoe Resort, LLC’s total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits.
Base hourly pay range: $20.50 - $28.69 per hour
A Great Job and Benefits to Match:
Free skiing + riding privileges to 17 iconic resorts including Palisades Tahoe, Mammoth Mountain, Steamboat, Solitude and more!
Healthcare options for both Seasonal & Year-Round employees
Generous discounts on outdoor gear, apparel, etc.
401(k) plan with generous company match
Free and discounted lift tickets
25%-50% discount at Food & Beverage locations at Palisades & Alpine
40% discount at Palisades Tahoe operated retail stores, including The North Face, Patagonia, Oakley, and more!
Employee Assistance Program (EAP)
Essential Job Responsibilities/Duties/Tasks include the following; other duties may be assigned:
Receive and process a wide range of communications- emergency and non-emergency phone calls, radio transmissions, digital inquiries, and in-person reports/requests. Have the ability to document all pertinent details and relay information to the appropriate personnel, departments, or external agencies.
Monitor all mountain radio and phone traffic regarding guest injuries, lift issues and emergencies. Assess the nature and location of incidents, determine response priorities, and dispatch appropriate personnel.
Monitor all communication avenues: multiple radio channels, multiple phone lines, emails, and Microsoft Teams channels; for any issues or inquiries that arise. These issues include, but are not limited to: injuries, lift issues, missing persons, power issues, avalanches, etc.
Coordinate responses with Mountain Manager, appropriate department heads & personnel, and external agencies. Communicate critical information as the situation deems necessary.
Serve as a liaison between the Mountain Manager and key departments regarding daily conditions, operational changes, and priorities. Share appropriate updates via radio, phone, Microsoft teams and email to provide effective information distribution across teams.
Maintain accurate operational records, including logs, radio transmissions, phone calls, lift downtime, and other relevant information.
Support data tracking and reporting for lift information.
Update and manage lift schedules, delays, and status; ensure timely publication to the Palisades Tahoe website and app.
Monitor patrol locations and coordinate all on-hill travel and traffic during avalanche mitigation.
Assist Mountain Operations Administration Manager with any projects or administrative tasks they deem appropriate. Upon approval of the Mountain…