Seasonal Steamboat- Ski Town, U.S.A. ® is known as the friendliest mountain destination on the planet, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment, and our communities.
BESIDES WORKING SOMEWHERE AWESOME, WHAT’S IN IT FOR YOU?
Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees*
Discounted skiing and riding for friends and family of eligible employees*
Vacation and Sick Time policies for eligible employees* to rest, relax and recharge
Generous discounts on outdoor gear, apparel, rental cars, etc.
Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more for Year Round, Flex Year Round, & Season-to-Season Employees.
Apex-MEC (minimum essential coverage) plan available to all seasonal employees without an offer of major medical coverage. This plan helps cover preventive visits, urgent care visits, Free Telehealth, Limited Hospitalization, Prescription Drug Benefits and Free Multilingual Behavioral Health.
401(k) plan with generous company match
Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education
Paid parental leave of up to 6 weeks for eligible employees*
Free regional bus pass
*Click HERE for more information on our employee benefits!
For information on Steamboat Ski & Resort Corporation’s Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at https://www.steamboat.com/doinggood .
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.
POSITION SUMMARY
This position will work with both our shuttle and guest services department in providing exceptional hospitality to our guests and owners. This position is integral in delivering a pleasant, positive and memorable vacation experience to visitors by being professional, courteous, and helpful while coordinating the ski valet operation.
Mountain Resorts and Simply Steamboat are now a part of Steamboat Hospitality, Steamboat Resort's new hospitality division. We are proud to manage Steamboat's most popular vacation rental properties and offer uncommon hospitality to guests year-round.
ESSENTIAL DUTIES
Greets and assists owners and guests, and coordinates ski valet. Transports ski to and from the property and organize storage at the valet.
Serve as the liaison between the guest/owners and all guest service agents/shuttle drivers with all aspects ski and snowboard equipment related to storage, pick-up and drop-off of equipment.
Must be able to assist with bell duties such as loading equipment in and out, luggage assistance and groceries.
Answers inquiries pertaining to resort services; registration of guests; shopping, dining, entertainment, and travel directions
Provides Shuttle Service as necessary and if able according to company policy: providing safe transportation of guests/owners to and from the ski area as well as around town. Loading and unloading luggage and ski equipment. May involve carrying heavy loads up and down stairs.
Compliance with all company policies and procedures as well as any regulatory requirements
Other duties as assigned
REQUIRED QUALIFICATIONS
2 years of previous work history/education required
Communicate clearly in English, both verbal / non-verbal, and written
Interact and maintain positive relationships with guests, co-workers and management consistent with Steamboat Ski and Resort Company’s Service Excellence standards
EDUCATION REQUIREMENTS
High school diploma…