Everything we do is underscored by a why — and that why is one another.
Location:
Altru Hospital
1200 South Columbia Road
Grand Forks, ND 58201
Summary:
The Director of Quality and Safety provides strategic leadership for organizational quality, patient safety, regulatory compliance, and performance improvement initiatives. This role partners with physicians, clinical leaders, and operational stakeholders to develop and implement programs that advance patient outcomes, ensure regulatory readiness, mitigate risk, and foster a culture of safety and continuous improvement. The Director oversees quality and safety operations, drives achievement of organizational and financial goals, ensures compliance with applicable regulatory standards, and leads the development of high-performing teams dedicated to delivering exceptional care and operational excellence. Through collaboration, innovation, and data-driven decision making, this position supports Altru's commitment to quality, safety, and outstanding patient experiences.
A master's degree and experience managing cross-functional teams including guiding clinical and administrative employees preferred
Essential Job Functions:
Develops and implements long-range goals that enhance services and support strong relational management with key stakeholders. Develops collaborative relationships with leadership, physicians, clinical, professional and support staff. Sets standards for operational performance for the division/department(s) and fiscal accountability. Develops and achieves annual financial targets and holds managers and employees accountable to budget targets.
Oversees the facilitation of regulatory requirements identified internally or from external agencies. Oversees the reporting and submission of regulatory compliance to external agencies as required through contractual relationships.
Maintains competency in all organizational, department standards relevant to services provided.
Practices process improvement principles and while managing processes to ensure all regulatory standards are met, and accesses internal resources to assist in adhering to standards as well as ensuring staff understand expectations
Recruits, develops, retains and leads a talented team of leadership and staff committed to accomplishing the goals of Altru Health System. Builds an environment of shared commitment to organizational goals and fosters an environment conducive to maximizing individual and collective productivity, emphasizing performance and collaboration. Conducts performance reviews, actively recognizes and rewards employees and takes appropriate actions when performance is not meeting expectations. Acts as a mentor and promotes professional growth of employees. Takes responsibility for personal growth and development and meets all system educational requirements.
Seeks out operational efficiency and involves employees and physicians in workforce redesign, as appropriate to better serve the patient, as well as create a workplace that all employees can function at their highest competency and productivity. Leads and participates in acquisition of new technologies to ensure the highest standard of care.
Maintains competency in all organizational, department and outside agency standards relevant to services provided and ensures compliance. Manages processes to ensure all regulatory standards are met as well as works to prevent potential legal risk to Altru Health System as appropriate. Accesses internal resources to assist in adhering to standards as well as ensures staff understands expectations.
Performs other duties as assigned or needed to meet the needs of the department/organization.
Certifications
Driver's License with Acceptable Driving Record | Driver's License - Current State Licensed | Prior to Start Date | HR Primary Sources
Education:
• Required: Bachelors - Business
Work Experience:
• Required: A minimum of 7 years Related Experience
Language Requirements:
This position requires…