Job Title
Travel Seller Media Strategist External Title: Travel Seller Media Strategist
Location: Costa Rica, San Jose (Santa Ana)
Position: Permanent, Hybrid Working Model
About Your Business Area/Department:
Travel Seller Media, also known as GDS Media, is a legacy part of Amadeus. Amadeus started as a Global Distribution System (GDS) company. So, we’ve been here since the beginning! The team in San Jose works closely with colleagues in Maitland (Orlando), Schaumburg (Chicago), Mérida, Toluca, Dallas, Barcelona, and Singapore. We take pride in knowing that we are helping our hospitality partners generate revenue through using innovating and strategic advertising campaigns.
Summary of the role:
The Travel Seller Media Strategist is a client-facing and commercially focused role responsible for managing the overall health, performance, retention, and renewal of a client portfolio.
The Strategist will create strategic media plans using best-in-class data, deliver flawless onboarding experience, guide clients through key campaign milestones, and lead renewal conversations to secure ongoing business. This individual must have strong communication and sales skills, a solid understanding of marketing principles, and experience building positive client relationships. Knowledge of Global Distribution Systems and the hospitality industry is a plus. The Strategist must rely on experience and judgment to plan and accomplish goals; creativity and latitude are required. This is a hybrid position and requires working from our San Jose office 50% of the time.
Responsibilities:
45% - Client and commercial relationship management through calls, emails, and occasional face-to-face meetings. Present campaign results, discuss strategic options, identify growth opportunities, and manage renewal conversations from initial outreach through client commitment. Responsible for maintaining strong client relationships, securing retention, and supporting portfolio revenue goals.
45% - Management and co-ordination of assigned campaigns. Implement data-driven strategies to reach client and company goals. Creative campaign management and strategies for each client across portfolio, considering knowledge of client, data from campaigns, tacit knowledge and BI data
10% - Working with colleagues to explore new opportunities in GDS media and knowledge share
About the ideal candidate:
Bachelor’s Degree in related fields of study; may include Business Administration, Marketing, Advertising, Business Intelligence, Communication
Minimum of 3 years of relevant media experience
Minimum of 3 years in a client-facing sales or account management role, with demonstrated experience managing renewals, retaining clients, identifying growth opportunities, and establishing positive customer relationships.
Demonstrated sales capability, including consultative selling, objection handling, value-based conversations, and confidently asking clients to renew or expand their investment.
Minimum 3 years of experience with successful management of projects through organization, multi-tasking, prioritization, communication, and time management skills.
Good understanding of market trends and hospitality KPIs.
Media experience in the Hospitality industry a major advantage.Ability to evaluate data trends, budgets, results, upsell opportunities, ROAS, margins, KPIs, and other numeric data, and translate insights into clear commercial recommendations for clients.
Excellent oral and written communication skills.
Able to understand the statistics & troubleshoot the data to identify the way forward.Need to stay updated, ways of optimizing campaigns and market trends.
What we can offer you:
Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits.
Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills…