- Where
- Canton, Ohio, United States
- Level
- Mid
Customer Service Spare Parts Assistant
Due to growth and investment in our people we are currently looking for a highly motivated, customer support focused, organized individual who thrives in a fast-paced environment to join the AmbaFlex Customer Service team!
In this hands-on position you will:
Handle incoming requests and orders to the spare parts team within set KPI’s.
Provide Recommended Spare Parts Lists (RSPL) after machine sales.
Assistance of customer service team with spare part preparation as required.
Liaison between AmbaFlex and the customer concerning spare part supply.
Timely and correctly processing, checking, and closing requests and orders.
Work cost efficient.
Provide input on processes to improve the quality of the customer support.
Proactively follow up on quotations and convert opportunities into sales.