Learning Program Manager
At a glance: Fully remote · Must live in AL, CO, DC, FL, GA, IL, IN, LA, MA, MI, MN, NC, NJ, NY, OH, OR, PA, TN, TX, VA, WA, or WI · Pay: $60,000 to $65,000 based on experience · Full-time
The impact of this role
As technology advances and consumer needs change, the American Marketing Association provides marketers with resources and training to continually upskill in the latest trends and job capabilities. AMA’s Learning Program Manager will directly ensure AMA programming and content align with the AMA’s Competency Framework , educational best practices, and the evolving demands of the marketing industry and adult learners. Combining program management with educational insights, this role will develop relationships with individual thought leaders and strategic partners to maintain a roster of best-in-class speakers and trainers. This individual will successfully manage the programming and delivery of the AMA’s professional training products, including synchronous virtual workshops, asynchronous online courses, and training bundles, as well as continuously evaluate and improve the online learning experience of AMA members and customers.
What you'll do
Programming and Administration
Build and manage a roster of marketing thought leaders, freelancers, and trainers to curate learning experiences for AMA’s community of marketing professionals at various stages in their career.
Collaborate across internal teams and external stakeholders to manage scheduling, logistics, and content preparation for AMA’s paid training programs.
Serve as production support by assisting instructors and AMA’s production team with web recording, online presentations, technical support, and moderation as needed.
Manage the AMA’s LMS technologies to manage content with attention to accuracy and quality to ensure smooth delivery and access of learning products
Content Management and Instructional Design
Provide instructional feedback to speakers and trainers to ensure content aligns with course learning objectives, adult learning principles, and instructional best practices
Maintain and review course evaluations and continuous needs analysis to provide curriculum recommendations based on learner and instructor feedback, adult learning best practices, eLearning trends, and emerging customer needs.
Manage video production to edit existing training materials into new formats such as on-demand courses and microlearning
What you bring
Two to four years of experience in learning and development, speaker management, or a related field.
Knowledge of adult learning theory
High detail orientation and organization. You’ll be working with 15-20 trainings in various stages on a rolling basis.
Experience building relationships and influencing stakeholders.
Experience working within an LMS
Experience with webinar moderation (we use Cvent and Zoom)
Experience with video editing (we use Adobe Premiere Pro)
What you may also have
Experience within a professional association
Experience in Marketing (this is our audience!)
Experience with Google Suite and Asana
Experience with Salesforce
Why the AMA
The AMA is the essential community for marketers, from students to executives to academics. Through our five scholarly journals , conferences , PCM® certification , 70 regional chapters, and presence on 350 college campuses, we help the profession learn, grow, and make a lasting impact. The AMA Foundation (AMAF) strengthens and elevates the marketing profession by advancing knowledge, building a global community of marketing leaders, and supporting marketing initiatives that drive innovation and societal impact. Want to learn more about AMA? Check out our website.
What it's like here
Fridays are ours. No internal meetings after 12 pm. Use that time to catch up, explore learning and development, or whatever you need to avoid the Sunday Scaries!
Remote, but not alone. Teammates in 20+ states, annual team member summit in Chicago, monthly town halls, and lots…