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By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?
Join us—Where your Career is a Force for Good!
Job Description:
Joining the American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.
When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.
WHAT YOU NEED TO KNOW (Job Overview):
As a Volunteer Services Specialist, you will contribute your expertise and guidance to implement, and deliver programs and services that further the engagement and recruitment of volunteers. You will supervise volunteers and serve as a subject-matter expert on volunteer programs, tools, processes, and systems. In this role, you will act as a liaison between internal teams and external organizations to foster strong partnerships, while providing guidance, support, and development opportunities to volunteers. Additionally, responsible for the screenings, referrals, and placement of prospective volunteers to effectively support Regional goals and mission critical activities. Approximately 40% of your time will focus on engagement initiatives and 60% on recruitment.
Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations.
This role is not eligible for relocation assistance. Regional travel involved: 30-40%. This role supports the entire state of Alaska. The preferred location this role will report out of is our Anchorage office. However, we are also open to candidates reporting out of Fairbanks, Juneau, or Wasilla. Must be able to report to the chapter office 2-3 days of the week (subject to change). The rest of the time, WFH (based on business need).
The salary range for this position is (AK): $64,240-$70,664/yr
Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.
WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):
Contribute expertise and serve as a resource for volunteer engagement best practices. Review volunteer satisfaction data and work with operational teams to develop and execute engagement and retention strategies to improve volunteer satisfaction within the assigned area which includes frequent interaction with the volunteer community both personally and through the volunteer infrastructure. Implement strategies and tactics to drive volunteer engagement and provide input on volunteer engagement issues.
Responsible for development of a thorough volunteer needs assessment for assigned area. Meet with stakeholders and ensure alignment of established goals to volunteer needs. Monitor the appropriate usage and implementation of the needs assessment through department collaboration and mutual accountability for results.
Lead and train volunteer leaders to conduct a comprehensive volunteer onboarding program for each…