Ameris Bank is a purpose-driven company, dedicated to bringing financial peace of mind to communities, one person at a time. Whether a customer wants to grow their business, buy a home, or feel confident in their retirement plan, they have a partner in Ameris Bank. We serve customers in our locations across the Southeast, Mid-Atlantic and nationwide through our extensive digital offerings and mobile app.
Delivering financial peace of mind starts with a team that values integrity and rewards ingenuity. At Ameris, you’ll find teammates who are inclusive, collaborative problem-solvers who go the extra mile to support one another and to meet every customer’s needs. When teammates are empowered and bring their diverse perspectives to the table, we create the best possible outcomes for our customers. At Ameris, we know that a growth mindset is key for high performance and fosters an environment that prioritizes continuous improvement. Teammates have access to Employee Resource Groups that serve as advocates and purpose and how you can bring it to life as an Ameris Bank teammate.
Responsible for managing the sales and coordination of operation efforts of the mortgage loan process for a specified market. Focus on the recruiting and expansion efforts of the branch. Responsible for personal sales efforts to originate and close mortgage loans. Mortgage Loan Originators are customarily and regularly engaged away from the employer's place of business, engaging in direct sales activities with clients, developing referral sources with individual borrowers, real estate brokers, builders, developers, branches and other referral sources in an effort to proactively solicit business and generate leads for mortgage financing requirements to customers. Performs other projects and duties as assigned.
Essential Functions, Duties, and Responsibilities:
· Maintain an active Ameris Bank sponsored Nationwide Mortgage Licensing System and Registry (NMLS) number in compliance with the federal S.A.F.E Act requirements.
· Manage and ensure all productions efforts for the designated branch meet all Ameris Bank Mortgage standards, including pipeline management, pricing, compliance, etc.
· Recruit and retain quality & experienced Loan Originators and assist operations in retaining support staff as directed by management.
· Provide oversight and direction to assigned employees in accordance with the organization's policies and procedures.
· Communicate job expectations; plan, monitor, and appraise job results; coach, counsel, and discipline employees; develop, coordinate, and enforce systems, policies, procedures, and productivity standards.
· Counsel customers on all products the customer is eligible to obtain ensuring the product chosen best fits their financial needs without steering a customer to any particular product.
· Assist customers in completing the loan application, provide/explain required initial documentation and disclosures according to required timelines and submit loan applications within required timelines.
· Develop builder and realtor relationships.
· Work directly with the Area and/or Regional Manager on continual expansion efforts as directed.
· Maintain accurate pipeline reports for corresponding branch.
· Act as a liaison between senior management and corporate office as directed.
· Direct and instruct sales and technical training as needed.
· Serve as liaison between production and operations on all policy and procedures issues.
· Resolve and document customer complaints.
· Keep informed of the residential lending industry’s trends and make recommendations to senior management as needed.
· Attend industry related functions on a monthly basis.
· Conduct monthly branch meetings with staff members.
· Appropriately communicate organization information through department meetings, one-on-one meetings, and regular interpersonal communication.
· Act as liaison between the bank branches and mortgage department as needed.
· Keep informed on all…