Job Title: Impact Director
Location: Remote; significant (50%) travel within region
Employment Type: Full-Time
About Us:
Amira Learning accelerates literacy outcomes by delivering the latest reading and neuroscience with AI. As the leader in third-generation edtech, Amira listens to students read out loud, assesses mastery, helps teachers supplement instruction and delivers 1:1 tutoring. Validated by independent university and SEA efficacy research, Amira is the only AI literacy platform proven to achieve gains surpassing 1:1 human tutoring, consistently delivering effect sizes over 0.4.
Rooted in over thirty years of research, Amira is the first, foremost, and only proven Intelligent Assistant for teachers and AI Reading Tutor for students. The platform serves as a school district’s Intelligent Growth Engine, driving instructional coherence by unifying assessment, instruction, and tutoring around the chosen curriculum.
Unlike any other edtech tool, Amira continuously identifies each student’s skill gaps and collaborates with teachers to build lesson plans aligned with district curricula, pulling directly from the district’s high-quality instructional materials. Teachers can finally differentiate instruction with evidence and ease, and students get the 1:1 practice they specifically need, whether they are excelling or working below grade level.
Trusted by more than 2,000 districts and working in partnership with twelve state education agencies, Amira is helping 3.5 million students worldwide become motivated and masterful readers.
Mission:
To serve as the strategic leader and GM of a dedicated portfolio of school districts. The Impact Director is accountable for driving measurable student and district outcomes, ensuring long-term partnership health and executive alignment, and securing sustainable revenue growth through world-class retention and expansion. This senior role combines executive relationship management with regional strategy and pod leadership.
Responsibilities:
Strategic Account Leadership: Own the overall health, success, and commercial outcomes for all districts within the regional Pod. Develop and execute comprehensive, long-range strategic account plans for each district.
Executive Partnership Management: Build and maintain trusted-advisor relationships with senior district leadership, including Superintendents, Assistant Superintendents, Chief Academic Officers, and School Board members.
Pod Leadership & Management: Lead the Impact Pod as a unified team. Set clear goals, facilitate collaborative planning, remove obstacles, and ensure the pod is operating efficiently and effectively to serve its Districts.
Risk Mitigation: Mine for high-level customer concerns and issues, getting ahead of problems by tracking early-warning signs throughout the customer lifecycle and mitigating them creatively and thoroughly.
Value Realization & ROI: Proactively and consistently demonstrate the educational and financial return on investment (ROI) of Amira to district stakeholders through formal Executive Business Reviews (EBRs) and informal strategic check-ins.
Commercial Ownership: Hold ultimate accountability for the pod's Gross Revenue Retention (GRR) and Net Revenue Retention (NRR) target (post 18 months). Drive the renewal strategy and identify and qualify expansion opportunities in partnership with the District Coordinator and Regional Manager (Account Executive).
Voice of the Customer: Serve as the primary advocate for the districts within Amira, synthesizing feedback on product, services, and strategy to inform the broader organization.
Qualifications (Education and Experience):
8+ years of experience in customer success, account management, or school district leadership (e.g., as a Principal, Superintendent, or District Administrator).
Proven track record of managing and growing a multi-million dollar book of business in a SaaS environment.
Proven track record of high (85%+) gross renewal rates Deep understanding of…