Company Overview
We are partnering with a smart home and audio video integration company based in Carmel, IN, serving residential and light commercial clients across Central Indiana. The company specializes in audio video, lighting control, security, and professionally designed home networks, and it is part of a national network of smart space installation and service companies.
This is a scale-up, not a startup: an established business with years of history, proven processes, and long-standing clients, now investing to grow. The team is expanding from a single technician to a full crew of technicians, a salesperson, and a project manager. Leadership puts personality, people skills, and customer care at the top of what matters, and is committed to training the right person in the technical skills.
Why Join Us?
Scale-Up Environment — Join an established business with years of history, proven processes, and long-standing clients, backed by the resources of a national network and actively investing in growth.
Ground-Floor Growth — The team is growing so you will help shape how the team works. Over time, paths can open into project management, programming, system design, or leading the technician team.
Training and Skill Development — Leadership is nurturing, skill oriented, and training oriented. If you know one control platform, you will be taught the others, whether Control4, Lutron, or Crestron.
People Come First — Your attitude, teamwork, and the way you treat customers matter more here than any single platform on your resume.
Variety in the Work — Audio video, lighting control, and networking come together in one role, across new construction, retrofit, and service work.
Job Overview
The Audio Video and Smart Home Technician installs, configures, and services audio video, lighting control, networking, alarm, and security systems in homes and light commercial spaces throughout the Carmel and Indianapolis area. You will work alongside an experienced technician and report to company leadership. This is a hands-on, field-based position, not a remote or desk-based role.
The right person can take a task list and complete it independently without close oversight, communicates well with clients, builders, and teammates, and is eager to learn new technologies and grow into a more senior role.
Responsibilities
Install, set up, and program automation systems, including TVs, projectors, speakers, audio video control, lighting controls, motorized shades, cameras, and alarm systems
Run, terminate, label, and test low-voltage cable for both new construction and retrofit projects
Build and set up equipment racks
Install and configure wired and wireless networks and their related components
Configure and support control platforms such as Control4, Lutron, and Crestron
Maintain, service, and troubleshoot audio video, network, alarm, and lighting systems
Read and follow drawings, specifications, and product documentation
Train clients on their systems and follow through on service issues
Document systems as built and keep accurate project notes
Represent the company professionally with homeowners, builders, and teammates
Qualifications
Required Qualifications
Hands-on installation experience in audio video, alarm or security, low voltage, or networking
Comfortable pulling wire, terminating cable, and using hand and power tools
Able to complete assigned work independently without close oversight
Professional, courteous communication with clients and teammates
Dependable and punctual
Valid driver's license, and able to pass a background check and drug screen
Preferred Qualifications
A working knowledge of audio video, lighting control, and networking, with interest in specializing in one
Experience with control platforms such as Control4, Crestron, Lutron, Savant, or similar, including programming or configuration
Equipment rack building experience
Understanding of construction, mounting, and retrofit wiring
Willingness to learn new technologies…