At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market.
What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture.
Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform.
Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins – big and small.
Supported by operating principles of being strategy-led, values -based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let’s build what’s next - together!
Your Impact
We are looking for an Atlassian Administrator to help look after, shape and grow our company-wide Atlassian tools, including Jira, Confluence, Jira Align and Jira Service Management. You will work alongside our Senior Atlassian Administrator and partner with Product, Engineering, Technology and business teams to keep these tools reliable, simple to use and ready for the way we work.
This is a great step for someone who already knows the basics of Atlassian administration and wants to grow into a broader, enterprise-level role. You will learn hands-on from experienced colleagues and take on more ownership as you go, across configuration, automation, integrations, governance and helping people get the most out of the tools.
Key Responsibilities
Support the day-to-day running of Jira, Confluence, Jira Service Management and related Atlassian tools, and troubleshoot issues people report with clear, practical fixes.
Set up and maintain Jira projects, issue types, workflows, screens, fields, permissions and notifications.
Look after Confluence spaces, permissions, templates and content standards.
Manage user access, groups and permissions, and keep access well governed.
Build and maintain Jira automation rules that cut down manual work.
Help design workflows and setups that support Product, Engineering, Agile and business processes, and review configuration requests to recommend options that meet business needs while keeping the platform simple to maintain.
Support connections between Atlassian tools and other company platforms.
Test and check configuration changes before they go live.
Support the setup and configuration of Jira Align, including teams, workstreams, hierarchies, boards and its connection with Jira.
Investigate and fix sync and data accuracy issues between Jira and Jira Align, so our planning structures link strategic goals to the work teams are delivering.
Help keep standards and good practice in place for Jira and Confluence and take part in governance and change-management activities.
Spot chances to simplify workflows, custom fields, permissions and other settings, and support regular reviews of projects, spaces, permissions and unused items.
Document admin procedures, standards and troubleshooting steps, and create guides, knowledge articles and training material that help people adopt the tools.
Be a friendly point of contact for Atlassian questions, work with Product Managers, Program Managers, Engineers and Scrum Masters to understand what they need, and share good practice for Jira, Confluence, Jira Align and agile tools.
Use approved AI tools, such as Rovo and Claude, to summarise requests and audit findings, spot repeat tasks that can become automations or self-service options, and find duplicate fields, unused workflows and stale spaces, always with human review and sensitive information protected.
Your Qualifications
2-5 years of experience administering or…