Antenna Group is a leading international content, media and entertainment organization, owning and operating a diverse portfolio of global media assets across a variety of platforms: Television, Pay TV, OTT, Radio, Cinema Exhibition, Digital, Music, Publishing and Education, throughout Europe, North America and Australia. Antenna Group is currently seeking, to cover the following position:
SAP Business & Support Specialist (Village Roadshow Operations Greece)
About the Role
Village Roadshow Operations, a member of Antenna Group, is a leading entertainment company in Greece, best known for Village Cinemas and for delivering high-quality entertainment experiences to millions of customers annually.
As we continue to enhance our operations and digital capabilities, we are seeking a motivated SAP Business & Support Specialist to join our team.
The role combines SAP business process knowledge with application support and technical understanding . The successful candidate will work closely with Finance, Operations, Procurement and other business teams, acting as a bridge between business requirements, SAP functionality and external SAP partners .
The ideal candidate should have a good understanding of core SAP business processes and functional knowledge of SD, MM, FI and CO , together with the ability to analyze issues, support users and participate in SAP improvement and integration projects.
Responsibilities
Provide day-to-day SAP application and business process support to users across the organization.
Understand business requirements and translate them into SAP requirements, improvements or configuration requests.
Support and troubleshoot business processes across SAP SD, MM, FI and CO .
Work closely with Finance, Procurement, Operations and other departments to identify issues and improve SAP-supported processes.
Analyze incidents and user requests, identifying whether they relate to business processes, SAP configuration, master data, interfaces or technical issues.
Coordinate with external SAP consultants and partners for configuration changes, developments and complex incidents.
Participate in SAP projects, enhancements and process improvement initiatives, from requirements gathering through implementation.
Support User Acceptance Testing (UAT) , including preparation of test scenarios, coordination with business users and validation of results.
Support SAP master data processes and help ensure data accuracy and consistency.
Support integrations between SAP and other company systems, including POS, payroll, reporting and other operational platforms .
Assist in the design, testing and monitoring of interfaces and APIs between SAP and third-party systems.
Support user administration, roles and authorizations in cooperation with internal IT and external SAP partners.
Coordinate SAP transports, deployments and production changes when required.
Monitor system and interface issues and ensure incidents and service requests are resolved within agreed SLAs.
Maintain documentation of business processes, system changes, interfaces, incidents and solutions.
Provide guidance and support to SAP users and contribute to the development of an internal SAP knowledge base.
Requirements
Bachelor's degree in Information Technology, Business Information Systems, Computer Science, Business Administration, Finance or a related field.
2–4 years of experience working with SAP, preferably in an application support, functional support, business analyst or similar role.
Functional knowledge of the following SAP modules:
SD – Sales & Distribution
MM – Materials Management
FI – Financial Accounting
CO – Controlling
Good understanding of how SAP supports end-to-end business processes such as sales, purchasing, inventory, invoicing, accounting and cost control .
Ability to understand business requirements and translate them into clear functional requirements for SAP consultants and technical teams.
Experience in incident management, troubleshooting and…