A career at Concord Insurance Group is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.
Job Description
As a Personal Lines Underwriter, you will collaborate with assigned agencies to strengthen our relationships to create a consistent underwriting experience that agency partners can depend on. This job also applies insurance coverage rules and guidelines, executes the underwriting decision-making process according to Company underwriting philosophy on a wide range of accounts with varying degrees of complexity, and assists in the training and mentoring of co-workers. Work is performed under limited supervision.
Responsibilities
Build, maintain, and enhance positive working relationships with all assigned agency staff
Assist in creating, executing, and maintaining a streamlined underwriting experience for agency partners
Coordinate the quoting process and presentation of new business and renewal proposals
Coordinate and ensure the necessary internal and external communication is taking place and that the proper underwriting process is being followed, for policies with assigned agencies and related tasks
Visit agency partners as required
Determine and obtain information needed to effectively evaluate exposure to loss
Make independent decisions about risks under consideration in accordance with Company policies and guidelines
Select, reject, or offer acceptable alternatives for a given risk, within guidelines and philosophy established by the Company, using specialized knowledge and other pertinent information, such as underwriting reports, frequency and severity measures and policy payment history
Cross sell other coverage options to agency staff, when applicable, to assist in the profitable growth of their agency
Provide guidance to agents and customer service representatives (CSRs) on more advanced policy features, programs, and coverages
Underwrite more complex exposures
Provide service to internal and external customers with a positive, friendly attitude
Assist with training of associates and provide guidance to associates with less experience
Maintain punctual attendance according to an assigned work schedule at a Company approved work location
Requirements
A bachelor’s degree or its equivalent is preferred
Holding or pursuing industry licenses, designations, and certificates is a plus
A minimum of two years exceeding expectations as an Underwriter 1 is required
Considerable knowledge of insurance and a strong understanding of coverages and corporate underwriting philosophy is required
Must be fully trained on all lines of business assigned agencies may write through this collaboration
The ability to evaluate information, consider alternatives, and make independent decisions
The ability to motivate and train others including the development of training materials as needed
Strong time management and organizational skills
The ability to develop product knowledge through participation in approved educational programs
The ability to communicate clearly and implement Company objectives and goals
Ability to effectively deal with a diverse group of individuals and manage varied factual circumstances
Benefits
At The Concord Group, we’re proud to offer a comprehensive benefits package designed to support the wellbeing of our associates. This includes medical, vision, dental, life insurance, disability insurance, and a generous paid time off program for vacation, personal, sick time, and holiday pay. Additional benefits include parental leave, adoption assistance, fertility treatment assistance, a competitive 401(k) plan with company match, gym member/fitness class reimbursement, and additional resources and programs that encourage professional growth and overall wellness.
Why Concord Group Insurance
Since 1928, The Concord Group has been protecting families and small businesses across New England with trusted, personal…