Apogee Architectural Metals
Apogee Enterprises, Inc. (NASDAQ: APOG), founded in 1949 and headquartered in Minneapolis, MN designs and delivers architectural products and services that enclose and enhance commercial buildings. www.apog.com
Apogee Architectural Metals is a segment of Apogee specializing in aluminum framing, windows, storefront, curtainwall, and entrance systems. We provide integrated capabilities, including design, engineering, extrusion, finishing, fabrication and assembly, across North America. Through our brands including Alumicor, EFCO, Linetec, Tubelite, and Wausau, we deliver quality, consistency, and value-added services throughout our portfolio.
Position Summary
The Director, Quality is a senior quality leader accountable for transforming quality performance, capability, and culture across the business. Reporting to the VP, Operations, this leader will set the quality agenda, lead the Quality organization, and establish the operating discipline, systems, and leadership routines required to deliver consistent customer and operational outcomes. This role requires a proven quality leader who can move beyond compliance to build a scalable quality operating model, elevate accountability across sites, and influence leaders at all levels to adopt new standards, behaviors, and ways of working.
Key Responsibilities
Set and execute the quality strategy, operating model, governance routines, and performance expectations needed to improve quality outcomes across sites
Lead, coach, and develop Quality Managers and site quality teams to strengthen capability, accountability, decision-making, and execution discipline
Build a scalable quality operating system that integrates QMS standards, metrics, technology, problem solving, and leadership routines into daily operations
Use customer feedback, quality data, audit findings, and operational trends to identify systemic issues, prioritize action, and eliminate recurring failure modes
Partner with the VP, Operations, site leaders, and functional leaders to align quality priorities with operational performance, customer commitments, and business objectives
Lead significant customer, product, process, or operational quality issues with clear escalation, root-cause discipline, corrective action, and organizational learning
Lead quality transformation initiatives that reduce variation, improve process capability, strengthen operating discipline, and deliver measurable customer and business impact
Influence leaders across operations, engineering, supply chain, commercial, and functional teams to remove barriers and adopt new standards, behaviors, and ways of working
Report quality performance, transformation progress, risks, recommendations, and business impact to the VP, Operations and senior leadership
Develop and maintain enterprise-wide Quality Management Systems (QMS), ensuring compliance with applicable regulatory, industry, customer, and company standards. (This is a key functionality of the role )
Lead supplier quality strategies, including qualification, performance management, audits, and corrective action processes to ensure consistent raw material and supplier performance. (Supplier , I like to re-emphasize and verbalize this way for role responsibility)
Ensure data integrity and leverage digital quality tools, analytics, and technology solutions to improve visibility, decision-making, and process control.
Own customer quality performance, including complaint management, warranty reduction initiatives, customer audits, and key customer quality relationships. (Ownership around customer centric approach)
Knowledge, Skills, and Abilities
Strong quality leadership with the ability to connect quality strategy, operational execution, customer outcomes, and business performance
Ability to lead managers and teams while influencing cross-functional leaders in a matrixed, multi-site organization
Strong communication and change leadership skills, including creating clarity,…