#RunwiththePack
At Arctic Wolf, we’re on a mission to end cyber risk .
We are a global leader in security operations, helping organizations stay resilient against evolving cyber threats through industry-leading security operations, threat intelligence, and a people-first approach to cybersecurity.
More than 3,000 Pack members across the world work together every day to protect our customers and empower security teams with new levels of speed, accuracy, and intelligence at scale. What sets us apart is our relentless focus on our customers, innovation at scale, and a collaborative culture where talented people can do meaningful work that truly makes a difference.
We’re constantly looking for talented people to join the Pack and help us take our performance to the next level.
About the Position:
The Leave and Accommodation Administrator is responsible for administering employee leave of absence, disability, and workplace accommodation programs across multiple countries and jurisdictions. This role serves as a key resource for employees, managers, People Business Partners, Payroll, Benefits, and external vendors by providing guidance on leave processes, eligibility requirements, documentation, pay implications, accommodations, and return-to-work planning.
As a member of the Global Benefits team, this position partners closely with third-party administrators, insurance carriers, accommodation vendors, payroll teams, and internal stakeholders to ensure timely, accurate, compliant, and employee-focused administration of leave and accommodation programs. The role also leverages technology, reporting, and AI-enabled tools to improve operational efficiency, enhance employee communications, and support a positive employee experience throughout the leave lifecycle.
Responsibilities:
Administer employee leave of absence programs, including medical, parental, family care, disability, military, statutory, and personal leaves across multiple countries.
Serve as the primary point of contact for employees and managers regarding leave processes, eligibility requirements, documentation, pay impacts, and return-to-work expectations.
Coordinate leave cases with third-party leave administrators, disability carriers, payroll, HR partners, and other internal stakeholders.
Manage leave intake, case tracking, documentation review, approvals, status updates, and case closure activities.
Maintain accurate leave records, employee communications, and case documentation in HR systems and case management tools.
Monitor leave timelines and ensure employee, manager, payroll, and vendor actions are completed within required deadlines.
Assist with workplace accommodation processes and return-to-work planning in partnership with HR and relevant stakeholders.
Ensure compliance with company policies and applicable federal, state, provincial, and country-specific leave disability, accommodation and employment requirements.
Escalate complex leave, disability, accommodation, or compliance matters to senior team members as appropriate.
Support audits, reporting, and leave-related metrics by maintaining data accuracy and documentation standards.
Identify opportunities to improve leave administration processes, employee communications, and operational efficiency.
Provide support on leave-related projects, system enhancements, and process improvement initiatives.
Partner with Benefits, Payroll, and HR teams to ensure accurate pay, benefit administration and employee deductions throughout the leave lifecycle.
Required Skills and Experience:
Bachelor's degree in Human Resources, Business, or a related discipline, or an equivalent combination of education and experience.
5+ years of experience administering leave of absence, disability, accommodation, or related HR programs in the United States and Canada.
Experience administering leave and accommodation programs in a multi-jurisdictional environment.
Working knowledge of global leave, disability, accommodation, and…