- Pay
- $157–214k
- Where
- Irvine, CA · Philadelphia, PA · Denver, CO · Dallas, TX · Pasadena, CA · New York City, NY · San Ramon, CA · St. Louis, MO · Woodland, CA · Atlanta, GA · San Jose, CA · San Francisco, CA · Austin, TX
- Level
- Senior
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Position Summary
We are seeking a strategic and highly operational Director, Resource Management & Workforce Planning to lead workforce planning, capacity management, resource deployment, and talent optimization in the Audit & Attest business unit.
This leader will be accountable for ensuring available capacity is effectively deployed, anticipated demand is understood, staffing issues are identified and resolved proactively, and workforce decisions support client delivery, employee development, utilization, and financial performance.
The ideal candidate combines strong professional services, business acumen, analytical capability, operational discipline, and people leadership. This individual must be comfortable influencing senior leaders, challenging assumptions, resolving competing resource demands, and translating workforce data into timely action.
Job Responsibilities
Lead the Resource Management function and team, establishing clear expectations, operating rhythms, accountability, and development for Resource Managers while continuously improving the effectiveness of the function.
Own workforce capacity and deployment across the business, ensuring available professionals are effectively matched to client and business needs based on skills, experience, development objectives, availability, geography, and engagement economics.
Lead proactive, forward-looking capacity and demand planning, identifying projected shortages, excess capacity, skill gaps, and other workforce risks early enough for business leaders to take corrective action.
Actively identify and resolve resource imbalances, including unassigned or underutilized capacity, staffing conflicts, delayed client work, overextended teams, and resources being unnecessarily held for future engagements.
Partner with senior business and engagement leaders to optimize workforce decisions, constructively challenging staffing requests, timing assumptions, skill requirements, and resource allocations when necessary to achieve the best outcome for the broader business.
Establish and manage resource management KPIs and operating metrics, including capacity, utilization, demand, forecast accuracy, staffing gaps, and other measures that provide leadership with early visibility into workforce opportunities and risks.
Translate workforce data into action, providing senior leadership with concise, forward-looking insights and specific recommendations regarding resource deployment, hiring, contingent labor, workload balancing, and other workforce decisions.
Partner closely with Finance, Talent Acquisition, People Operations, and business leadership to align workforce planning with revenue forecasts, hiring plans, financial objectives, employee development, and longer-term business strategy.
Develop scalable resource management processes and operating rhythms that create clear accountability among Resource Management, engagement leaders, and business leadership for staffing decisions and timely resolution of capacity issues.
Drive continuous improvement of resource management technology, data, reporting, and processes, including effective use of Workday, Dayshape, and other workforce planning…