Senior Business Process Specialist
Introduction to the Job
ASML US, including its affiliates and subsidiaries, bring together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers - the world’s leading chipmakers - to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our headquarters are in Veldhoven, Netherlands and we have 18 office locations around the United States including main offices in Chandler, Arizona, San Jose and San Diego, California, Wilton, Connecticut, and Hillsboro, Oregon.
Role and Responsibilities
The Senior Process Specialist in the Business Adoption Team, (BAT) is a key expert responsible for driving process excellence and operational improvements across Wilton Factory, with a focus on supporting DUV/APPS and EUV factories. This role specializes in production execution applications, disturbance framework and non-standard changes in the assembly area.
The specialist acts as a bridge between business needs and technical solutions, ensuring robust, standardized and continuously improving processes that enable the factory’s strategic objectives.
As Senior Business Process Specialist, you will:
Serve as the subject matter expert (SME) for production execution, disturbance management and non-standard changes in the assembly area
Lead the design, qualification tests, implementation and continuous improvement of end-to-end processes, ensuring alignment with Wilton Factory strategy and operational excellence principles
Analyze, document and optimize business processes, identifying and prioritizing requirements that determine how applications (e.g., SAP, MES, etc.) support factory operations
Act as the primary liaison for internal customers in DUV/APPS and EUV factories, translating their needs into actionable process improvements and system enhancements
Champion process improvement projects, communicating benefits to key users, production end users and business leaders
Facilitate workshops, training sessions and meetings to drive adoption of new processes and changes
Collaborate with cross-functional teams, including IT, architects, business process leads and subject matter experts, to ensure cohesive and prioritized process improvements
Support the translation of factory strategy and business objectives into short- and long-term process and application improvements
Develop and deliver training for new and existing end users on process changes and best practices
Ensure compliance with internal controls, data integrity and change management protocols
Up to 10% travel annually within the US and internationally
Education and Experience
To help us tackle the technical challenges we face, you will need experience working on high-tech products and with complex processes.
As Senior Business Process Specialist, you will need:
Bachelor’s Degree in Industrial Engineering, Manufacturing Engineering, Operations Management or a related field
5+ years of relevant experience in a high-tech manufacturing or production environment, preferably within ASML or a similar organization
Experience supporting or working closely with DUV/APPS and EUV factory operations preferred
Demonstrated expertise in production engineering, sequence engineering, disturbance management, material master data and bill of process management
Proficiency in SAP, MES, disturbance framework and other relevant business systems for production execution
Experience in project management, change management, conflict resolution and cross-functional collaboration
Skills
Working at the cutting edge of tech, you will always have new challenges and new problems to solve – and working together is the only way do that. You will not work in a silo. Instead, you will be part of a…