BUILDING HEALTHCARE THAT REMEMBERS
Every time you call a doctor's office, the system forgets you the moment you hang up. You wait on hold, explain everything from scratch, get bounced between lines, and hope someone follows up. Everyone has felt this. No one should have to.
At Assort Health, we're building one continuous conversation for every patient. An AI agent that knows who you are, remembers how you like to be reached, and carries that context from your first symptom to your full recovery. What began as the first voice AI agent to schedule a specialty appointment has become the largest proprietary specialty dataset in healthcare: 345 million patient interactions, 62,000 care protocols, 1.6 million decision pathways.
We went from 15 people in 2025 and will cross 250 by the end of 2026. Revenue is up 20x in 15 months and we've raised $222 million, including a recent $120 million Series C https://www.assorthealth.com/blog/assort-health-raises-120-million-series-c-to-scale-largest-deployment-of-ai-agents-for-the-patient-journey at a $1.2 billion valuation from investors including Menlo Ventures and Lightspeed. We've also been named to the Forbes Cloud 100 and the 2026 Enterprise Tech 30 as the only healthcare AI company on the list!
Healthcare spends $1.1 trillion a year on administration instead of care. If you want to help change that, apply below.
ABOUT THE ROLE
We are hiring a Senior People Partner to be the trusted advisor to our GTM and operations leaders on everything involving people: how teams are organized, how performance is managed, how issues are resolved, and how we keep our best people as we scale. This is a builder's seat. Assort is growing from roughly 300 to over 1,000 people in the coming years, and you will build the function ahead of the curve and help set the standard for how People Partners work here. You will report to the SVP of People.
WHAT YOU'LL DO
- Work with GTM and operations leaders on team structures, headcount planning against growth targets, role definitions, reorgs, territory changes, and leadership transitions, bringing a clear point of view on what the organization needs at the next stage.
- Own the content and judgment behind calibrations, 9-box reviews, promotion decisions, and compensation recommendations, including for roles measured on quota, customer outcomes, and delivery.
- Partner with leaders and Finance on sales and incentive compensation plans, ramp expectations, and how performance is measured for customer-facing roles.
- Use AI to prepare for leader conversations, analyze org health data, draft documentation, and remove manual work, and set the standard for how the People team uses these tools.
- Handle investigations, complaints, and sensitive situations with fairness and discretion, partnering with Legal when the stakes call for it, and spot patterns early to fix root causes.
- Advise managers on feedback, difficult conversations, team dynamics, and performance concerns in fast-moving, customer-facing environments, and feed learnings back to People Operations.
- Track sentiment, attrition, and burnout signals across teams carrying customer and revenue pressure, run stay conversations with high performers, and bring leadership data-backed recommendations.
WHAT YOU BRING
- 5+ years in People Partner or HRBP roles supporting GTM, customer success, or operations teams, including advising CROs and senior functional leaders and leading or mentoring other partners.
- Experience in the seat while a company scaled, ideally from roughly 250 to 1,000+ employees, with clear examples of what broke and what you did about it.
- Executive presence: you give senior leaders direct, well-reasoned advice, including when they don't want to hear it, and keep their trust.
- A track record running calibrations and promotion processes for quota-carrying and customer-facing roles and making hard calls with incomplete information.
- A working understanding of how sales comp plans, quotas, and ramp…