Role Overview
Astreya is hiring an Inventory Technician II to run day-to-day IT asset and hardware logistics onsite for an enterprise technology client. You'll own hardware deployment, returns, receiving, and inventory accuracy for the site, working alongside an Inventory Analyst and coordinating with client teams in other offices.
This role is the front line of the end-user hardware experience: getting the right equipment to the right people, tracking every asset, and keeping inventory audit-ready.
Key Responsibilities
Hardware Deployment & Service Requests
Fulfill hardware and accessory requests: new hire setups, replacements, exchanges, swaps, upgrades, and refreshes
Prepare, image/stage, and deploy devices to end users; support behind-the-scenes user setup
Manage accessory stock and support conference room equipment upkeep
Receiving & Incoming Inspection
Receive supplier shipments and reconcile against POs and proof of delivery
Inspect, grade, and tag incoming assets; set status (Ready to Deploy – New/Used, Pending Wipe, Pending Repair, Out for Repair, Pending Disposal)
Log damaged or incorrect deliveries and coordinate RMAs back to suppliers
Returns, Recovery & Chain of Custody
Process hardware returns and offboarding recoveries; track assets awaiting return
Follow litigation hold procedures, including quarantine and chain-of-custody documentation
Route devices for data wipe, repair, redeployment, or disposal
Inventory Control
Maintain accurate records in the asset management system (asset tag, serial, status, location)
Perform cycle counts and support inventory audits; investigate and resolve variances
Execute and help improve playbooks for tagging, receiving, returns, and counts
Shipping & Vendor Coordination
Pack and ship hardware to remote employees and other offices; track shipments
Coordinate with 3PLs, VARs, and suppliers on order status, deliveries, and escalations
Partner with client inventory contacts at other sites to balance stock
Reporting
Provide data for daily, weekly, and monthly reports: deployments, returns, supplier receipts, exceptions, and inventory health
Qualifications
Required
2+ years in IT asset management, inventory control, IT logistics, or hardware deployment
Hands-on experience with macOS and/or Windows device setup and end-user hardware
Working knowledge of asset tracking/ITSM tools (e.g., ServiceNow, Jira, Snipe-IT, or similar)
Proficiency with Google Sheets or Excel for tracking and reporting
High accuracy and attention to detail with serialized assets
Clear, customer-focused communication with end users and vendors
Ability to lift up to 50 lbs and stand or walk for extended periods
Preferred
Experience with receiving, cycle counts, and inventory audits in a corporate IT environment
Familiarity with 3PL/VAR coordination (e.g., CDW, SHI) and shipment tracking
Exposure to chain-of-custody, litigation hold, or data sanitization processes
Experience in a SOC 2 or similarly controlled environment
CompTIA A+ or Apple/Jamf certification
Salary Range
$16.44 - $27.40 USD (Hourly) Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.
Astreya offers comprehensive b enefits to all Regular, Full-Time Employees, including:
Medical provided through UHC (PPO, HSA, Surest options) /…