What this Job Entails:
The Project & Program Management role is responsible for planning and coordinating all aspects of lab operations projects from initiation to delivery. Prior experience with datacenter, enterprise, servers, storage, and networking equipment is preferred. The role develops detailed project plans and manages all implementation processes including asset management, resource allocation, progress tracking, monitoring change control process, documentation, training and on-time delivery. Projects may vary in number, size and complexity.
Roles and Responsibilities:
BOM review and validation
Update and maintain lab inventory databases
Responsible for asset and material management across data centers and warehouses
Maintain various ticketing systems with current project status
Manages multiple, cross-functional and technical network deployment projects
Partner with functional teams during initiation, plan, design, procurement, deployment, and post deployment phases
Responsible for managing/tracking program milestones, timeline, and overall deliverables
Engage in creating and maintaining comprehensive project documentation including schedules, reviews, process documents, risk analysis, etc.
Participate in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
Participate in driving project lifecycle milestones from concept commit through project closure and advocate change management
Use metrics and KPIs to measure project performance using appropriate tools and techniques, and provide regular status updates
Participate in internal process improvements; remove gaps across multiple teams and functions
Identify and track risks, execute risk analysis and risk management techniques, and provide risk mitigation strategies
Be a point of contact for vendor partners and internal stakeholders
Coordinate and drive regularly scheduled meetings with core teams
Take an active role in evaluation of post project results against metrics; recommend or implement changes to improve delivery practices/processes
Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position
Required Qualifications/Skills:
Bachelor’s degree (B.S/B.A) from four-college or university and 2 to 5 years’ related experience and/or training; or equivalent combination of education and experience
Solid understanding of layer 2 and Layer 3 networking concepts
Hands-on experience with configuring, troubleshooting, and maintaining IP networks
Experience working in a live network environment with the ability to monitor, manage, and troubleshoot complex networks
Understanding of fiber optics and optical networking and related components
Familiarity with key optical technologies
2 to 5 years of project management experience in a high-pressure, and fast-paced environment, preferably supporting data centers or network hardware
2+ years of experience with data center lifecycles and/or large-scale networks
Builds productive internal and external working relationships
Exercises judgment within defined procedures and practices to determine appropriate action
Excellent communication skills (verbal, written, documentation)
Ability to work on multiple projects and assignments concurrently
Self-starter who is able to quickly learn new tools and gain familiarity with new processes and technologies with minimal assistance
Experience creating spreadsheets and project/process documentation
Strong observational and analytical skills, including: ability to collect, organize, analyze and disseminate significant amounts of information, strong attention to detail and accuracy, ability to track and report metrics, and manage risks
Ability to collaborate with stakeholders and communicate project updates to client executives
Willingness to work across multiple North American time zones (remotely or from the local client office)
Preferred Qualifications…