Senior Project & Program Manager JD
Project & Program Management, IV
Position Summary
The Senior Project & Program Manager leads complex, cross-functional programs from planning through execution, stabilization, and continuous improvement. This role is responsible for establishing program structures, developing scalable planning and reporting frameworks, coordinating dependencies across technical and operational teams, and ensuring program objectives are delivered effectively. The position provides program leadership across engineering, operations, integration, logistics, supply chain, inventory, vendors, and other key stakeholders. The Senior Project & Program Manager translates business and operational requirements into executable plans, develops forecasting and performance management solutions, identifies risks and constraints, and provides leadership with actionable insight to support decision-making. This role also drives program enablement and continuous improvement through process development, automation, AI-assisted solutions, knowledge management, and standardized documentation to improve efficiency, visibility, and scalability across programs.
Key Responsibilities
Project Planning & Initiation Develop comprehensive project charters, scope documents, and resource plans.
Conduct feasibility studies, stakeholder analyses, and risk assessments to determine project viability.
Prepare detailed project schedules, budgets, and work plans.
Execution & Leadership Lead multidisciplinary teams, assigning tasks, managing workloads, and monitoring performance.
Use project management tools (e.g., MS Project, Jira, Trello) to track milestones, tasks, and deliverables.
Ensure timely and accurate communication of project status, risks, and key decisions to stakeholders.
Risk Management & Problem-Solving Identify potential risks and develop mitigation strategies early in the project lifecycle.
Proactively address challenges and resolve issues, escalations, and conflicts in a timely manner.
Utilize quantitative and qualitative data to inform decision-making and optimize project outcomes.
Budget & Resource Management Oversee project budgets, including forecasting, tracking expenses, and reporting on variances.
Negotiate and coordinate contracts with vendors and third-party service providers where applicable.
Optimize resource allocation and capacity planning to deliver projects on time and within budget.
Stakeholder Engagement & Communication Establish and maintain strong relationships with internal and external stakeholders.
Facilitate regular project status meetings, presentations, and executive briefings.
Manage change requests and ensure alignment on project scope, timelines, and costs.
Continuous Improvement Conduct post-project reviews to identify lessons learned and best practices.
Share knowledge and mentor junior project managers, promoting consistent project management standards.
Stay up to date with industry trends, emerging technologies, and best practices.
Required Skills & Qualifications
Technical & Professional Skills Expert knowledge of project management methodologies (Agile, Waterfall, or hybrid).
Proficiency with project management software (e.g., MS Project, Smartsheet, Jira).
Familiarity with LLM platforms and agentic AI tools (e.g., Claude, GPT‑4, Gemini) and hands-on experience using next‑generation AI agent frameworks/tools to automate workflows, orchestrate multi-step tasks, and integrate with internal/external systems.
Strong analytical and problem-solving skills for complex project challenges.
Excellent written and verbal communication skills.
Leadership & Interpersonal Skills Proven ability to lead cross-functional teams in a dynamic, fast-paced environment.
Outstanding facilitation, negotiation, and conflict resolution abilities.
Demonstrated success in managing competing priorities, deadlines, and budgets.
Industry Experience 5–8 years years of progressive experience in project management, program…