Job Profile:
Academic Advising Manager 1
Job Family:
Academic Advising
Time Type:
Full time
Apply before 11:59 PM Arizona time the day before the posted End Date.
Minimum Qualifications:
Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
Job Profile Summary:
Manages a team to ensure the effective delivery of student-focused services that contribute to student success, academic achievement, and career readiness.
Job Description:
The W. P. Carey School of Business, Undergraduate Programs Office is looking for a professional, self-motivated individual to join our First-Year Advising team as a Manager, Academic Services. Under guidance from the Assistant Director, this person coordinates the day-to-day operations of the first-year academic advising team within the W. P. Carey School of Business Undergraduate Programs Office. This position supports professional academic advisors in providing advising services that promote student success, retention, persistence, and timely degree completion.
The Manager coordinates advising operations, supports consistent advising practices, assists with implementing departmental initiatives, and collaborates with campus partners to support the first-year student experience. The position serves as a resource for advising staff, provides guidance on advising procedures, and supports departmental efforts related to student success and program operations.
They are also part of a team that jumps in and is willing to help out when and wherever necessary. These supporting activities include, but are not limited to, teaching a first-year student success course, assisting with New Student Orientation, participating in New Student Welcome events, and attending W. P. Carey Convocation.
Position Salary Range: $54,600-$56,000 per year; commensurate with education and experience
Essential Duties:
Coordinate undergraduate academic advising efforts for business students in their first year
Hire, train, supervise and evaluate team of academic success advisors with lead areas at the Tempe campus focused on first-year advising
Compile academic reports and research data related to enrollment, critical tracking, retention and graduation
Establish and maintain strong connections with college/department partnerships regarding curriculum needs/concerns and potential engagement and academic opportunities for students, etc.
Focus on retention efforts and degree completion of business students; work closely with First-Year Experience team to develop intentional programming and identify creative solutions, as needed
Assist with the plans, development, implementation, and assessment of the academic services, policies, and procedures to meet the goals and objectives of the School and University
Manage projects, including day-to-day functions (coordination and integration of information), as well as long-range planning and design
Assist in the management of the department and serve as a resource regarding requirements and trends in department•
Act as liaison with the community, students, faculty, and staff in facilitating university programs
Assist the advising team with difficult student cases and monitor student academic progress
Provide the day-to-day direction and escalation for issues that require management resolution
Other duties as assigned
Desired Qualifications:
Master’s degree preferred
Academic Advising experience in a Higher Education environment
Knowledge of management and supervisory principles and practices
Experience in problem solving and decision-making
Experience in planning, analyzing and coordinating activities and establishing priorities
Experience in budget preparation and forecasting
Evidence of effective communication skills
Strong customer service skills; team work
Ability to problem-solve and assess students' individual…