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Salary Range:
$65,000.00 - $74,500.00 USD annually.
As part of Arizona State University's charter to provide access and excellence, ASU Preparatory Academy (ASU Prep) shares this commitment by demonstrating all students can achieve at the highest levels, regardless of their background. To scale our current impact, ASU Prep is advancing a major expansion program taking fundamental responsibility for the communities we serve.
The Total Rewards & Employee Experience Program Manager leads the design, implementation, and continuous improvement of programs that support employee wellbeing, engagement, and the overall employee experience. This role is responsible for managing key total rewards programs, including benefits, leave and accommodations, recognition, wellbeing, and compensation-related initiatives. Working across departments and with external partners, the Program Manager drives strategic projects, leverages data to inform decisions, and ensures programs are compliant, effective, and aligned with organizational goals. This position serves as a trusted advisor and subject matter expert, influencing outcomes through collaboration and program leadership rather than direct supervision.
Success in this role requires a balance of operational excellence, analytical thinking, customer service, and a commitment to creating exceptional employee experiences throughout the employee lifecycle.
QUALIFICATIONS:
Bachelor's degree in Human Resources, Business Administration, Public Administration, or related field is required. Professional certifications such as CEBS, SHRM-CP, SHRM-SCP, PHR, SPHR, CCP, or related certifications, preferred.
5-7 years of progressive experience in total rewards, benefits administration, compensation, employee experience, or related human resources functions.
Demonstrated experience administering employee benefits, retirement plans, leaves of absence, accommodations, and employee wellness programs.
Experience supporting compensation processes such as annual merit reviews, salary benchmarking, salary administration, or pay practices.
Experience managing vendor relationships and working with insurance carriers, brokers, third-party administrators, and leave management providers.
Strong analytical, project management, communication, and stakeholder partnership skills.
Active AZ Department of Public Safety (DPS) IVP Fingerprint Clearance Card.
Any equivalent combination of experience, training and/or education from which comparable knowledge, skills and abilities may be considered.
DUTIES AND RESPONSIBILITIES
Essential Functions:
Lead and manage total rewards and employee experience programs that support organizational goals and employee wellbeing.
Serve as the subject matter expert for benefits, leave, accommodations, engagement, and related workforce programs.
Manage enterprise-wide projects and initiatives from planning through implementation and evaluation.
Analyze program, workforce, and employee feedback data to develop recommendations and drive continuous improvement.
Build strong partnerships with leaders, stakeholders, and vendors to deliver effective and impactful employee programs.
Total Rewards Program Management
Lead the administration, evaluation, and continuous improvement of employee benefits, retirement, recognition, wellbeing, and voluntary benefit programs.
Manage annual open enrollment planning, implementation, communications, and vendor coordination.
Develop recommendations to enhance employee value propositions and support attraction and retention efforts.
Monitor program utilization, trends, and outcomes to inform strategic decision-making.
Leave, Accommodations, and Compliance
Oversee organizational leave of absence and accommodation programs in partnership with internal stakeholders and third-party administrators.
Serve as a subject matter expert on leave, accommodation, and related compliance…