Summary of Responsibilities:
HELP SHAPE HOW ATC CONNECTS WITH THE COMMUNITIES WE SERVE
At ATC, reliable electric transmission is about more than infrastructure. It is about earning trust, building understanding and creating meaningful connections with customers, communities and stakeholders.
We are looking for a Team Leader, External Communications & Public Engagement to lead how ATC tells its story and engages with the world around us. This role brings together external communications, media relations, digital public engagement, content strategy and brand stewardship to strengthen ATC's reputation and support safe, reliable electric transmission service.
If you are a strategic communications leader who can translate complex energy and infrastructure topics into clear, compelling stories, guide a talented team and navigate high-profile issues with confidence, this is an opportunity to make a meaningful impact.
You will set the direction for ATC's external communications while staying close enough to the work to turn strategy into action. You will connect media relations, digital channels, enterprise content, campaigns, analytics and reputation management into one cohesive public engagement experience.
Essential Responsibilities:
What You'll Lead
Lead People & Build Capability
· Coach, develop and support communications professionals while setting clear priorities and expectations.
· Align resources, delegate work and create shared accountability for quality, timing and outcomes.
· Build a collaborative team culture that can adapt effectively as business needs and public issues evolve.
Shape External & Media Relations
· Develop external communications strategies aligned with business priorities and major initiatives.
· Build productive media relationships and coordinate proactive reputation management.
· Monitor media coverage, public opinion and emerging issues to inform timely communication decisions.
Guide Crisis & Issues Communications
· Maintain readiness for crisis and issue response through clear plans, roles and coordination.
· Lead disciplined communications for emerging issues, high-profile projects and reputation-sensitive situations.
· Partner with leaders and internal teams to deliver consistent, credible messages across channels.
Modernize Digital Public Engagement
· Connect ATC websites, social media, digital campaigns and content into a unified audience experience.
· Guide publishing, monitoring and response coordination across LinkedIn, Facebook and Instagram.
· Advance usability and digital accessibility considerations while improving engagement and reach.
Drive Content Strategy & Brand Stewardship
· Lead enterprise editorial strategy, calendars and content development across articles, project updates, videos, infographics, executive messaging and thought leadership.
· Translate complex transmission, reliability, infrastructure and energy-policy topics into accessible stories.
· Safeguard a consistent voice and visual identity across communications, campaigns and stakeholder touchpoints.
Measure Impact & Improve Performance
· Use engagement, reach, audience growth and stakeholder interaction metrics to evaluate performance.
· Turn analytics and audience insights into actionable recommendations for leadership.
· Continuously refine channel, content and campaign strategies based on measurable results.
What You'll Bring
· Progressive experience in corporate communications, external affairs, public relations, public engagement, media relations or a closely related communications function.
· Bachelor’s degree in marketing, communications, journalism or a related field
· Demonstrated leadership of communications professionals, including coaching, workload prioritization, resource alignment and delivery accountability.
· Experience building integrated communications strategies across…