JOB LOCATION
15151 E Alameda Pkwy Aurora, Colorado 80012-1555
Cit y of Aurora , Colorado
It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity , Respect, Professionalism , and Customer Service , and we welcome all who share these values to apply.
Why Work for Aurora?
Make a difference in the lives of real people every day
Diverse community
Competitive total compensation package
Well-Funded General Employees Retirement Plan
Light rail station minutes away
On-site fitness center and overall employee well-being programs Internal educational programs to assist with career advancement
Access to innovation workspaces
PRIMARY DUTIES & RESPONSIBILITIES
Salary to be commensurate with experience
The hiring range for this position is $25.17 - $31.46/hourly
The deadline to submit applications is November 17, 2026. Please note, The City of Aurora will conduct ongoing screenings of applications on a first come, first-serve basis; as soon as we determine to have a qualified pool of applicants, this position may close quickly and without notice.
PRIMARY DUTIES & RESPONSIBILITIES
Facilitate group education workshops following HUD and agency standards
Help clients build financial capacity and understand the homebuying process through counseling, which includes financial capacity building for pre-purchase, post-purchase, and foreclosure prevention.
Work with clients to create individual action plans to meet client needs.
Record all client communications, and update client management system after each meeting or each interaction with client/ lender for both (hard and electronic) files utilizing required client management system Mpact PRO
Conduct follow-ups via phone and/or email to determine whether the client is following their financial goal plan
Conduct financial analysis and affordability assessment resulting in an action plan that supports the client’s financial capacity
Perform ongoing case management to provide service and problem-solving assistance
Prepare reports for management as required
Will have the role of Application reviewer for The Emergency Mortgage Assistance Program for the City of Aurora
Provides direct service counseling to schedule clients in accordance with established federal guidelines
Obtains appropriate release of information and waivers for program process
Provides referrals as appropriate to specific client needs
Completes monthly administrative reports
Conducts initial assessment for individuals seeking HOAP financial assistance or foreclosure prevention counseling
Works with lenders, realtors, title insurance representatives and other parties necessary to complete financial assistance applications and attends loan closings
Coordinates and conducts foreclosure and pre-purchase seminars, maintain counseling certifications, maintains liaisons with other counseling programs and housing professionals to assure that HOAP is represented in matters pertaining to operations of the counseling program
Assists in the marketing of programs to appropriate clientele
Keeps current regarding programs and information in housing and related fields
Performs additional duties as assigned
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
MINIMUM QUALIFICATIONS & WORKING CONDITIONS
An equivalent combination of education, training, and experience that…