About Us:
At Austin Capital Bank, we create financial products and services that do good by enhancing our customers’ financial well-being. Our commitment to creating meaningful user experiences drives everything we do, and we’re rapidly growing while keeping that start-up spirit alive.
Austin Capital Bank is one of the fastest-growing companies in the nation, receiving recognition on the Inc. 5000 five years in a row. Austin Business Journal also recognized Austin Capital Bank on its Fast 50 list for the fastest-growing companies in Central Texas. We ranked #8 in companies with over $10 million per year in revenue.
We think and act like an entrepreneurially driven start-up BUT one that is profitable—the best of all worlds. Using our bank as a platform, we’re growing quickly and expanding into new digital markets and product categories at a rapid pace.
With all this opportunity and growth, we need exceptional individuals to join our team and enable our vision.
Why You’ll Love Working Here: 100% Employer-paid Medical, Dental, & Vision Insurance - Full coverage for employee-only plans, with affordable options to add your family.
Generous Paid Time Off (PTO) - Start with 16 days per year and grow to 30 days as your tenure increases.
Paid Holidays - 11+ paid holidays in a year so you can enjoy your time off.
401(k) with 4% Employer Match - Build your future with company-matched retirement savings.
Monthly Chair Massages - Relax and recharge on us.
Consistent Schedules & Work-Life Balance - No evenings, weekends, or weird hours—just the work-life balance of a normal human.
Opportunities to Grow - Career development, tuition assistance, and the ability to explore roles across the bank.
A Team That Feels Like a Team - Supportive coworkers, positive environment, and leadership that actually listens.
Our Core Values:
We are nice folks, but unapologetically fierce competitors in the marketplace who work as a team. Every member of our team embodies our core values. We work, hire, fire, and promote by these values. Take Initiative – A bias to action
No Big Egos – Self-confidence with humility
Honesty – Respectful and direct forthright communication
Wicked Smart – Intellectually and emotionally self-aware
If you’re someone who is always ready to take initiative and isn’t afraid to roll up their sleeves, you’ll fit right in. We're big on humility here, cherishing honesty, and embracing emotional intelligence and self-awareness.
What You’ll Do:
As a Deposit Operations Specialist, you will serve as a key operational resource responsible for monitoring, analyzing, and improving the bank's deposit operations environment. This role partners closely with Operations leadership to identify operational risks, resolve issues, enhance controls, improve procedures, and support operational initiatives. The Deposit Operations Specialist exercises their judgement in evaluating account activity, operational exceptions, compliance requirements, and process improvement opportunities.
Monitor ACH, wire, and payment operations. Investigate exceptions, identify risks, and independently resolve operational issues while ensuring compliance with applicable policies and regulations.
Perform account maintenance and review customer account documentation for accuracy and completeness.
Analyze operations and exception reporting trends, identify root causes, recommend corrective actions, and partner with leadership to improve operations effectiveness.
Analyze reconciliation exceptions, balance internal accounts, general ledger accounts, and other operational reconciliations.
Prepare and distribute customer notices, correspondence, and required disclosures.
Serve as an operational resource for online banking, treasury management, and cash management services by resolving issues and recommending operational improvements.
Exercise independent judgement in reviewing account issues, determining appropriate resolutions, and escalating risks when necessary.
Investigate…