Company Introduction
Availity is one of the leading health information networks in the United States, processing more than 4 billion transactions annually and connecting more than two million healthcare providers and over two thousand technology partners to health plans nationwide. Our teams of technology, business, and customer service professionals in Bangalore, India, are working together to transform healthcare delivery in the United States through innovation and collaboration. Our technologists help develop cutting-edge revenue cycle solutions that help hospitals, health systems, and physicians maximize payments and optimize their workflows.
Availity is a diverse group of people whose talents, curiosity and passion steer the company to create innovative solutions for the US Healthcare industry. If you are a driven, creative and collaborative individual, with exceptional technology skills to drive innovation, we want to hear from you.
Job Description
About Availity
Availity is a leading healthcare technology company focused on simplifying healthcare administration and solving real-world challenges for healthcare providers, health plans, and patients. Our technology helps reduce complexity so providers can spend less time navigating administrative systems and more time focused on patient care.
About Availity India
Availity India is an important part of Availity's global growth journey. Based in Bengaluru, our India teams partner closely with U.S. and global stakeholders across technology, product, operations, customer support, and corporate functions.
Our India organization is being built with a strong focus on ownership, learning, collaboration, engineering excellence, and meaningful business impact. Associates in India have the opportunity to solve complex problems, contribute to global initiatives, and support products and services that are part of the U.S. healthcare ecosystem.
Roles & Responsibilities
About the Role
We are seeking an experienced Azure Virtual Desktop (AVD) Engineer to serve as the technical authority for an established AVD environment. This role is engineering focused, responsible for architecture, image lifecycle, automation, performance, security and modernization.
Key Responsibilities
Design, deploy and refine AVD architecture for reliability, scalability, cost efficiency and security. Troubleshoot complex issues (e.g.: user experience, profile issues, connectivity, performance and application behavior).
Own and evolve the AVD platform, including host pools, session hosts, scaling, FSLogix and performance optimization.
Build, maintain, and optimize golden images (Windows Enterprise multi-session). Manage image pipelines (e.g.: Azure Image Builder, Managed Images / Shared Image Gallery) and ensure image consistency, patching, application delivery alignment and rollback strategies.
Engineer AVD infrastructure including VNets, subnets, NSGs, DNS and routing. Partner with network and security teams on traffic flow, access control and optimizations.
Define and enforce configuration standards, change control, Windows lifecycle (update rings, feature updates, delivery optimization, etc.) and best practices for global device management.
Design, deploy and troubleshooting Intune configuration policies, compliance policies and app deployments. Align Intune policy behavior with AVD session host requirements and troubleshoot policy conflicts and application failures.
Drive automation, monitoring and reliability by building scalable solutions with PowerShell, Bicep, Azure Automation and Git; delivering actional reporting via Log Analytics and Power BI. Lead proactive remediations and analytics, participating in incident management and root cause analysis.
Provide advanced expertise and mentorship, collaborate with Security on policy design and integration and deliver clear documentation to align stakeholders and achieve measurable results.
Understand and integrate Entra ID, Conditional Access Policies and…