THIS POSITION IS IN OFFICE- VIRGINIA BEACH, VA
Driven to be the Best
People. Performance. Purpose.
POSITION IS BASED IN OFFICE, VIRGINIA BEACH, VA
At Avis Budget Group, we’re driven to be the best vehicle rental company in the world, together. Our 25,000 employees raise the bar every day, bringing different perspectives, taking ownership, and leading with integrity. We’re defining the future of mobility with safe, sustainable solutions that move people, businesses, and communities forward.
The VDC Data Coordinator is responsible for managing high-priority vehicle damage claims and optimizing billing and collection outcomes through data-driven decision making. This role goes beyond execution. Success requires the ability to interpret data, identify trends, and proactively uncover opportunities to improve claim quality, increase recoveries, and reduce disputes.
The ideal candidate is intellectually curious, detail-oriented, and comfortable working with data to solve problems, influence stakeholders, and drive measurable business impact.
What You’ll Do:
Analyze claim data, dashboards, and reporting tools to identify trends, gaps, and incremental billing opportunities
Identify missing First Notice of Loss opportunities through data review and coordinate with operations to resolve documentation gaps
Use data insights to influence operational behavior and drive improvements in damage identification and claim accuracy
Translate analytics into actionable recommendations that improve billing dollars, net collections, and overall claim outcomes
Monitor and evaluate key performance metrics at the location and regional level, driving accountability through data transparency
Train and support field teams on the Damage Management Portal with a focus on improving data quality and reducing unallocated damages
Investigate complex claims using multiple data sources (systems, video, operational input) to accurately attribute liability
Partner cross-functionally (operations, finance, legal, IT, analytics teams) to improve processes and standardize best practices
Support continuous improvement initiatives by identifying inefficiencies and recommending scalable, data-backed solutions
THIS POSITION IS IN OFFICE- VIRGINIA BEACH, VA
Perks You’ll Get:
Access to Medical, Dental, Vision, Life and Disability insurance
Eligible to elect other voluntary benefits including: Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages
401(k) Retirement Plan with company matched contributions
Full training to learn the business and enhance professional skills
Employee discounts, including discounted prices on the purchase of Avis/Budget cars
Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more
Competitive salary as well as bonus potential
What We’re Looking For:
Bachelor’s degree
1–2 years of experience in claims, analytics, finance, or a data-driven operational role
Strong analytical mindset with the ability to interpret data, identify patterns, and make informed decisions
Experience working with dashboards, KPIs, and performance metrics to drive business outcomes
Proficiency in Microsoft Excel (including data manipulation, analysis, and reporting)
Basic proficiency in SQL for querying data from relational databases
Experience with data visualization tools such as Tableau or Power BI preferred
Demonstrated ability to turn data into clear insights and communicate findings to non-technical stakeholders
Strong problem-solving skills with a proactive, investigative approach
Ability to balance data analysis with execution in a fast-paced environment
Excellent communication and cross-functional collaboration skills
Highly organized, self-motivated, and comfortable working both independently and with teams
The annual starting salary for this…