General overview of the responsibilities:
Technical support, increasing demand creation, revenue and gross profit for Avnet Silica in the assigned areas of Embedded Software, Cloud and AI solutions mainly for Microsoft and Trellix
Focus on Embedded Software, Cloud connectivity, Security and AI
Playing an important part in further strengthening and developing Avnet Silica’s supplier relationships for Embedded Software at all levels, therefore close alignment with the BDMs, Sales, Technical Sales and the Supplier Management team is required to optimize sales and demand creation activities and Avnet Silica's project demand creation success
Technical / Operational support for Trellix (ex. McAfee) business for selected top international OEMs
Technical Support, Development and Execution of a technical Embedded Software Sales Strategy on EMEA level in close alignment with local Sales (Business Development Management, Account Management, Field Application Engineers) the IoT team / SSLs and the Avnet HW server team
Key Responsibilities:
Promote, push and support focus products in assigned areas through Embedded Software expertise and by providing expert technology support to internal and external customers.
Close strategic alignment with Embedded Software Vendors, relevant key and Embedded Hardware Suppliers on technical level
Provide expert-level technical support and engineering services for key focus customer projects in close collaboration and alignment with BDMs, FAEs and Sales team.
Support customers around Embedded Software / Cloud Engineering, addressing the Embedded Software Ecosystem
Coordinate with sales team and suppliers to prepare technical presentations and training for internal (Business Development Managers, Sales functions, Field Application Engineers) and external customers and support seminars with technology knowledge and as a technology expert presenter
Deliver deep-dive technology training to selected customers, optionally on a commercial level, to enhance revenue and demand creation figures and position Avnet Silica as a technology driver with customers and suppliers
Serve as the primary point of contact for technical and operational matters, including PO validation and order processing, with top global OEM customers and suppliers
Develop and improve relevant skills through self-learning and participation in trainings and conferences to position Avnet Silica as the best-in-class technology partner with customers and suppliers
Profile:
Electrical engineering or computer science degree (M.Sc. / B.Sc or equivalent)
5+ years' experience in a technical support role, e.g.Field Application Engineer / Business Development Manager role (preferably embedded software and hardware related)
In-depth knowledge about Embedded Software and Hardware. Experience in how to sell Embedded Software Solutions
Detailed knowledge and hands-on experience with implementation of Embedded Operating Systems, Drivers and additional Embedded Software
Good knowledge and hands-on experience of Microsoft Azure Cloud Services
Skilled in using MS Office and Project Management tools.
SAP and Salesforce.com experience are a plus
Ability to share knowledge through training and documentation
Structured and process-oriented approach
Strong facilitation abilities (presentations, meetings, workshops, etc.) and communication skills
Fluent in English
Willingness to travel
What we offer:
Career evolution – continuous training & learning opportunities
Integration in a solid, experienced, diverse and dynamic team
Participation in exciting and motivating projects
A competitive salary
Company Car
Up to 50% Mobile Working and 10 days/year Working Abroad
Flexible working (38,5 hrs/ week)
30 days annual leave plus special leave
Supplementary health insurance at Allianz and Group Accident insurance (both paid by Avnet)
Subsidized company pension scheme
Allowance for the capital-foundation program (VWL/AVWL)
Fitness allowance (Wellpass)
Job bike (leasing)
Subsidized…