- Where
- Bali, Bali, Indonesia
- Level
- Mid
Join our team and be part of the continued success of Bali’s largest integrated resort.
We offer an exciting career opportunity for an individual with the following details:
Summaries of responsibilities:
Handling reservations and bookings
Provide information about room availability, rates, and hotel amenities
Manage incoming calls, message, emails and respond to guest inquiries
Coordinate with other departments to ensure smooth guest experience
Maintain accurate records of reservations and guest information
Requirements
Only for Indonesian Citizen
Minimum 1 year experience in the same position or related fields in the hospitality industry
Excellent written and verbal communication skills
Eloquent in English communication in both written and spoken. Knowledge of additional languages is an advantage
Strong phone contact handling skills and active listening
Customer service-oriented mindset and ability to adapt or respond to different types of characters
Ability to handle multiple tasks simultaneously, effectively prioritize, and manage time efficiently.
Familiar with Property Management System (PMS) and Channel Manager is a plus
Diploma in Hospitality, or other relevant fields. Bachelor's degree is desirable