At Ayvens, progress starts with you.
Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.
We're looking for an experienced Daily Rental Manager to oversee the day-to-day running of our Daily Rental operation.
Working closely with our rental partners, customers and internal teams, you'll be responsible for driving operational performance, delivering excellent customer outcomes and identifying opportunities to grow and improve the Daily Rental proposition.
Key Responsibilities:
Managing the day-to-day performance of the Daily Rental operation
Building strong relationships with rental suppliers and managing partner organisations
Monitoring supplier performance, ensuring SLAs and KPIs are achieved
Acting as an escalation point for operational issues and customer complaints
Working with Account Managers and Sales teams to identify growth opportunities and improve customer retention
Reviewing rental activity, utilisation and performance data to identify risks and opportunities
Producing management information and performance updates to support decision-making
Supporting the development and continuous improvement of the Daily Rental proposition
Working closely with the Flex team to maximise fleet utilisation and profitability
Ensuring compliance, governance and financial controls are maintained across the operation
Skills and Exprience:
Experience managing third-party suppliers and commercial relationships
Previous experience within vehicle rental, fleet management or automotive operations
Strong communication, stakeholder management and influencing skills
Commercially minded, with the ability to balance customer needs and business performance
Strong organisational skills and the ability to manage multiple priorities
Comfortable using data and reporting to drive decisions and improvements
Good IT skills, including Excel, Word, PowerPoint and Outlook
A proactive, self-motivated approach
Full UK driving licence
What we offer
Rewards & Financial Benefits
Generous contributory pension scheme, Annual salary review and bonus scheme, Give As You Earn (GAYE) scheme, Employee referral scheme (£1,000) , Retail discounts programme, GymFlex membership options, Cycle to Work scheme
Health & Wellbeing
Life Assurance, Health assessment options, Travel insurance, Dental insurance, Critical illness cover, Personal accident insurance
Time Off & Work–Life Balance
25 days’ annual leave + an additional Celebration Day, 37.5 hour week, Monday to Friday, no weekends, Holiday buy & sell scheme, Volunteer days, Time allocated for personal development, Study support (where applicable).
Workplace & On ‑ Site Facilities
EV charging points, Bike storage & shower facilities, Complimentary breakfast, Staff and social events
Studies have shown that women and people of colour are less likely to apply for an opportunity unless they exactly meet the criteria specified. At Ayvens we are committed to building a diverse, inclusive, enjoyable and authentic workplace so if you are excited by this, or any role at Ayvens but your experience or current hours don’t exactly align, we would encourage you to apply regardless! What’s the worst that can happen?!
Why Ayvens?
With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.
At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our…