JOB SUMMARY
B-Stock is hiring a Senior Manager of Revenue Operations to lead the team and systems that keep go-to-market running across sales, account management, and marketing — spanning sales and marketing analytics, operations, systems, and process. This is a people-manager role accountable for the accuracy, integration, and performance of the processes and platforms that power revenue, from pipeline and forecasting to the GTM tech stack itself. This role also applies AI as a core lever for how revenue operations runs — from automating manual GTM workflows to introducing new AI-enabled capabilities across the stack.
B-Stock is an office-first company. You will be expected to work on-site three days per week on Tuesday, Wednesday, and Thursday at one of our offices in Boston, MA or San Francisco, CA, with Monday and Friday remaining non-office days where you may perform your duties remotely from your residence. We believe having consistent time together helps teams stay connected to the work happening across the business, collaborate in real time, and move ideas and decisions forward more effectively.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
Team Leadership
Manage and develop 3 direct reports across sales analytics/operations, sales GTM systems, and marketing operations
Set shared priorities and standards across the team's owned platforms
Remove roadblocks and maintain a consistent operating rhythm across the team
Actively evaluate and introduce new AI capabilities to the team, raising the standard for how direct reports and the broader function apply AI day to day
Revenue & GMV Forecasting
Own GMV and revenue forecasting, pipeline management, and capacity planning across new logo sales and account management
Partner with sales and marketing leadership to identify and drive strategies for new logo acquisition and growth within existing accounts (expansion, upsell)
Design and maintain commission plans for all revenue functions (BDR, AE, AM)
Oversee customer-facing contract processes, ensuring accuracy and compliance
GTM Systems & Data
Ensure the GTM systems ecosystem — owned day-to-day by your team — is integrated, accurate, and free of technical blockers
Serve as primary liaison with Product, Engineering, and Data teams on GTM data needs
Build robust reporting that generates insights and drives action to improve revenue performance across the funnel
AI & Process Automation
Identify and implement AI-enabled automation and agentic workflows across the GTM stack — lead enrichment, routing, forecasting, and reporting — reducing manual oversight over time while increasing team efficiency and revenue velocity
Champion adoption of modern AI-native GTM tools where they improve pipeline generation or operational efficiency
Identify and close process gaps across Core and incubating lines of business
MINIMUM QUALIFICATIONS, JOB SKILLS, ABILITIES
7+ years in revenue operations, sales operations, or business operations
2+ years experience managing or mentoring a team (2+ direct reports)
Demonstrated success optimizing full-funnel revenue processes — from lead engagement through SAL handoff, sales pipeline, forecasting, and commissions
Hands-on familiarity with core GTM systems — Salesforce plus at least one of Marketo, LeanData, or Outreach
Practical, hands-on experience applying AI tools within sales or marketing operations workflows — building automations or agentic processes
Strong analytical skills; comfortable building and interpreting revenue dashboards
Proven ability to work cross-functionally with Sales, Marketing, and Product/Engineering/Data
PREFERRED QUALIFICATIONS
Experience in B2B SaaS, e-commerce, or marketplace environments
Direct experience with Braze, Payload CMS, or marketing operations systems
Experience with modern AI-native GTM tools and AI-enabled features within existing platforms — e.g., Clay for enrichment/prospecting or Outreach's Amplify for AI-assisted sequencing, or Trellus for call coaching — or…