Baker Roofing Company – Service Department Head
We are seeking an experienced Commercial Roofing Service Department Head to join our winning team. You would lead an entire service operations department for a BRC branch . Baker Roofing Company is 100% Employee Owned and invests in our team members by empowering success through structured growth plans and intensive training courses. We value our employees by providing competitive benefits, prioritizing safety, and promoting work-life balance.
Benefits to Joining the Baker Team:
Benefits on Day 1
Compensation: $135K - 145K total on target earnings (OTE), including a base salary of $90K-105K
Annual Paid Holidays & PTO
Medical, Dental & Vision Insurance
401K Matching Program (100% match up to 3% and 50% match at 4% and 5%)
Employee Stock Ownership Plan (ESOP), subject to applicable waiting and vesting periods
Emphasis on Safety
On-the-Job Skills Training & Career Development
Apply today if this sounds like the opportunity you have been looking for!
Summary
The Service Department Head is responsible for overall results of the department including safety, quality control, profitability, and customer satisfaction for commercial and industrial service work.
Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The lists below are representative of the knowledge, skill and/or ability required.
Minimum Qualifications
Education: Minimum high school graduate, bachelor's degree preferred.
Experience: At least 3-5 years in commercial roofing leadership, service work and service department head experience preferred.
Driver's License : Required
Languages: Must be fluent in English, and Spanish is a plus
Knowledge, Skills, and Abilities
Extensive knowledge of commercial roofing systems including tile, single-ply, metal, waterproofing techniques and products.
Working knowledge of trusses, light weight concrete deck systems, and HVAC closely related to roofing.
Proficient in Microsoft Outlook, Word, Excel, and Scheduling Software.
Experience with a CRM and estimating software is a plus.
Excellent written and verbal communication skills.
Possess a motivated, professional, and self-starter attitude.
Ability to work independently in the field and manage priorities and calendars.
Essential Functions
Provide safe working environment for BRC crews, subcontractors, and others
Maintain and improve quality control
Motivate / direct office and field employees assigned to department including interviewing, hiring, training and promoting employee growth
Coordinate sales effort with salesman and provide necessary support for success of team
Oversee setup, processing, and invoicing work orders
Review aging report and resolve any issues
Promote continual growth of department at the rate determined each quarter by General Manager
Continual improvement of quality control and customer satisfaction
Coordination with Department Heads and Service Managers located at other branches
Physical Demands
Requires the ability to lift and carry items weighing 50 pounds.
Requires the ability to stand, walk, and balance for long periods of time.
Requires use of abdominal and lower back muscles to support part of the body repeatedly or continuously over time without giving out or fatiguing.
Requires seeing details at close range.
Requires repetitive movement, bending, twisting, kneeling, crouching, stooping, or crawling.
Requires working outdoors in varying weather conditions.
Due to fall protection design parameters, the combined weight of the employee, required PPE, and gear must not exceed 309 pounds.
Work Environment
Exposure to extremely bright or inadequate lighting.
Temperatures above 90°F or below 32°F.
Exposure to loud, distracting, or uncomfortable noise levels.
Exposure to contaminants, hazardous materials, and potentially hazardous equipment.
Working at heights and in other potentially dangerous conditions.
Exposure to minor injuries such as…