THIS IS A NON-CIVIL SERVICE POSITION
Salary Range:
$98,359.00 - $157,302.00
Get to Know Us
Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or are interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits
Job Summary
The Operations Officer V oversees the Administrative Duties & Professional Backgrounds Section of the Baltimore Police Department (BPD). The Section monitors sworn personnel’s ability to perform the full duties of their positions and supports members on medical or limited-duty status. It tracks and assists members in returning to full duty, when possible, and coordinates assignments that meet the Department’s operational needs while allowing appropriate time for recovery. The Section also oversees fitness-for-duty evaluations and the Medical Leave Abuse Control Program (MLAC).The Section conducts background investigations for applicants seeking civilian or professional positions within BPD. It also conducts background investigations for applicants to local agencies and programs, including the Mayor’s Office, Housing Enforcement, Special Enforcement Officers, Traffic Enforcement, and the Fire Department, as well as external contracted agencies partnering with BPD.
Essential Functions
Plans, organizes, directs, and evaluates the operations of the Administrative Duties & Professional Backgrounds Section.
Supervises assigned personnel, establishes work priorities, monitors performance, and ensures timely completion of assignments.
Oversees the tracking and monitoring of sworn personnel on medical or limited-duty status and coordinates efforts to support their return to full duty, when possible.
Coordinates assignments for personnel with medical restrictions, consistent with documented work limitations and the Department’s operational needs.
Oversees fitness-for-duty evaluation referrals, tracks recommendations and required follow-up, and coordinates duty-status actions with appropriate personnel.
Administers the Medical Leave Abuse Control Program (MLAC), monitors participation, and coordinates required reviews and follow-up.
Coordinates with command staff, Human Resources, medical providers, and other stakeholders to address duty-status issues and support informed personnel decisions.
Directs background investigations for applicants seeking civilian or professional positions within BPD and for applicants to participating local agencies and external contracted partners.
Reviews background investigation reports for completeness, accuracy, and consistency with established standards; identifies unresolved issues and ensures appropriate follow-up.
Develops and implements procedures to improve case management, investigative quality, processing times, and accountability.
Maintains accurate personnel and investigative records and safeguards confidential medical, employment, and background information.
Analyzes caseloads, staffing needs, duty-status trends, and program performance; prepares reports and recommendations for Department leadership.
Serves as the Section’s liaison with internal units, participating agencies, and external partners to resolve issues and coordinate…